Data Center Operations Engineer — 24/7 Hands-On Support

Tata Consultancy Services; Jakarta Pusat; On-site; IDR 120,000,000 - 160,000,000; Full time

Job summary

Tata Consultancy Services is seeking a hands-on Data Centre Technician for 24x7 operations in Jakarta, Indonesia. You will support server, storage, and SAN hardware across co-location facilities under senior engineering guidance.

The role requires strong DCIM familiarity, precise cabling, and meticulous documentation. Key tasks include rack and stack, patching, and executing change tasks with proper approvals.

Qualifications

• Physical data-center operations at co-location facilities with 24x7 hands-on support.
• Experience with server hardware and storage arrays, and performing hardware diagnostics.
• Ability to perform rack and stack, cabling, and documentation tasks reliably.
• Familiarity with DCIM tooling and incident escalation processes.

Responsibilities

• Provide 24×7 hands-and-feet physical support across Indonesia.
• Execute hardware break-fix activities: server, storage, and SAN replacements under L2/L3 guidance.
• Perform rack and stack for new hardware deployments and manage cable labeling.
• Handle DC change tasks (PDU checks, KVM access, out-of-band mgmt) and document in ITSM.
• Support regular DC audits including asset verification and power/cooling updates.

Skills

Physical data-center operations

24x7 support

Rack and stack

Cable management

Tools

Cisco UCS hardware

Dell EMC servers

HPE ProLiant

Storages (HPE 3Par, Primera)

Brocade storage networking

Job description

Tata Consultancy Services is seeking a hands-on Data Centre Technician for 24x7 operations in Jakarta, Indonesia. You will support server, storage, and SAN hardware across co-location facilities under senior engineering guidance.

The role requires strong DCIM familiarity, precise cabling, and meticulous documentation. Key tasks include rack and stack, patching, and executing change tasks with proper approvals.