Customer Service & Support Specialist (Walk-In & Inquiries)

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Magada Tirta Amerta invites applications for an entry-level customer service role in our Jakarta office. You will guide customers and partners in using our products and resolve inquiries with a friendly attitude.

The ideal candidate has a D3 qualification, basic English (passive), good Bahasa communication, and strong typing skills (50 WPM, 90% accuracy). You'll join a supportive team and contribute to community engagement.

Qualifications

• Min education D3 in any major.
• Able to speak English with passive communication.
• Clear Bahasa articulation and friendly tone.
• Good analytical skills.
• Typing 50 WPM with 90% accuracy.

Responsibilities

• Guide customers and partners in using our products.
• Handle service inquiries and disputes.
• Provide excellent customer service to customers and partners.
• Maintain relationships and community engagement with customers and partners.

Skills

English (passive)

Bahasa Indonesia

Walk-in CS

Analytical skills

Typing 50 WPM

Education

D3 Diploma

Job description

Magada Tirta Amerta invites applications for an entry-level customer service role in our Jakarta office. You will guide customers and partners in using our products and resolve inquiries with a friendly attitude.

The ideal candidate has a D3 qualification, basic English (passive), good Bahasa communication, and strong typing skills (50 WPM, 90% accuracy). You'll join a supportive team and contribute to community engagement.