Customer Service - Malang

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

MAGADA TIRTA AMERTA is seeking an Acquisition Expert to guide consumers and partners in using our products, and to provide timely, friendly responses to inquiries and disputes. This entry-level role welcomes fresh graduates with up to two years in related fields; strong Bahasa communication, basic English, and accurate typing at 50 WPM are preferred.

You will help support projects across registration, acquisition, and sales transactions while building active relationships within the consumer and

Qualifications

• Min D3/S1 with GPA ≥ 2.75.
• Clear articulation and strong Bahasa communication.
• Experience in customer service.
• Experience in sales.
• Typing speed 50 WPM with 90% accuracy.
• Vaccinated with 3 doses.
• Fresh graduates welcome; 0–2 years in the same position.
• English with basic passive communication.

Responsibilities

• Guide consumers and partners in using our products.
• Manage service inquiries and disputes from consumers and partners.
• Provide excellent customer service to consumers and partners.
• Maintain relationships and community-building with consumers and partners.
• Support projects from registration, acquisition, and sales transactions.

Skills

Bahasa Indonesia - clear articulation

English - passive communication

Typing 50 WPM

Customer service experience

Sales experience

Strong communication

Education

D3/S1 with GPA ≥ 2.75

Job description

PT. MAGADA TIRTA AMERTA founded in 2014, and has been in manpower business since 2017, with projects spread throughout Indonesia. Through our journey we have sharpen our skills and experience to fulfill the client's needs.

OUR SERVICE

• MANPOWER SERVICE
• BELOW THE LINE ACTIVATION

ACQUISITION EXPERT Job Description: Job Description:

• Guide consumers and partners in using our products
• Manage service inquiries and disputes arising from consumers and partners
• Provide excellent customer service to consumer and partners base
• Maintain good relationships and community-building efforts with consumers and partners\
• Support projects from all verticals including registration, acquisition, and sales transaction.

Requirements

• Min D3/S1 any major With a GPA of 2,75
• Clear Articulation and good communication in Bahasa
• Have experience in the customer service area
• Have experience in the sales area
• Typing skill with WPM 50 & Accuracy 90%
• Has vaccinated 3 dose
• Min. Fresh graduate and max 2 years in the same position (entry-level)
• Able to speak English with minimum passive communication
• Number of candidates required: 1 (one) person