Front Desk Officer

PT Rickisa Sea Adventures; Klungkung; On-site; IDR 61,380,000 - 83,700,000; Full time

Benefits offered by this job

Return ticket to Bali mainland

THR

BPJS

Job summary

PT Rickisa Sea Adventures in Bali is seeking a dedicated guest services supervisor to join our dive center. The role requires relocation to Nusa Lembongan and is an in-house position within the tourism operations.

You will welcome guests, sell activities and retail, process payments, handle guest requests, and organize daily transport bookings, with responsibilities expanding to admin tasks and monthly vendor payments.

Qualifications

• 2 years of working experience
• University Degree
• Fluent in English and presentation
• Able to work on computers comfortably
• Skills in Excel, Word, email and the internet
• Willing to work extra hours. This is not a 9 to 5 job

Responsibilities

• Welcoming and check-in daily guests
• Selling all types of activities and retail
• Collect payments and register all incomes
• Administering claims and guest's requests
• Organizing daily transportation bookings
• Welcome guests and respond to their questions
• Sale of all types of activities and retail
• Resolve conflict or escape to management
• Register and arrange bookings
• Arrange and arrange payments
• Arrange and pay monthly bills to suppliers
• Arrange and pay staff salaries
• Manage all administration
• Responsible for petty cash, registering all income and costs on the system
• Generate daily financial reports
• Manage logistical orders and supplies
• Keep the office clean and precise at all times
• Keep track of the staff's absences from work and request the necessary documents to justify the absences

Skills

Communication

Presentation

Leadership

Stress management

Fluent English

Education

University Degree

Tools

Excel

Word

Email

Internet

Job description

We are a thriving Dive Center based in Nusa Penida, Bali, looking for the perfect candidate to join our team. This role requires relocation to Nusa Lembongan, as it is an in-house position.

The ideal candidate should be adaptable to their working hours, as our operations are within the tourism sector. A strong ability to handle stress and natural leadership qualities are essential.

Above all, this person will interact with Western guests, so outstanding communication and organizational skills, along with a high level of focus, are crucial. Your responsibilities will include:

Welcoming and check-in daily guests,

Selling all types of activities and retail,

Collect payments and register all incomes,

Administering claims and guest's requests,

Organizing daily transportation bookings.

Minimum Requirements to Apply for this Job:

2 years of working experience

University Degree

Fluent in English and presentation

Able to work on computers comfortably

Skills in Excel, word, email and the internet

Willing to work extra hours. This is not a 9 to 5 job

If you can’t fulfill these minimum requirements please don’t apply as we won’t consider your application.

More details and work conditions will be given only to selected candidates.

The position will start immediately. Good luck!!

The Job Description for this position includes the following but is not limited to:

Welcome guests and respond to their questions

Sale of all types of activities and retail

Resolve conflict or escape to management

Register and arrange bookings

Arrange and arrange payments

Arrange and make payments to suppliers

Manage all administration

Responsible for petty cash, registering all income and costs on the system

Generate daily financial reports

Arrange and pay monthly bills to suppliers

Arrange and pay staff salaries

Manage logistical orders and supplies

Keep the office clean and precise at all times

Perform other tasks related to the position according to the ability of employees

Keep track of the staff's absences from work and request the necessary documents to justify the absences

Perform other tasks related

Salary and Conditions

Working hours: 9 am to 7 pm with 1h lunch break

1 day off per week

1 return ticket from the office to Bali mainland per month

THR

BPJS

Minimum Salary guarantee: IDR 5,500,000 and can get up to IDR 7,500,000

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