Creator Live Ops Manager - Growth & Campaigns

TIKTOK PTE LTD (TIKTOK); Jakarta Selatan; On-site; IDR 200,880,000 - 301,320,000; Full time

Job summary

TikTok Local Services in Jakarta is seeking a Creator Operations Manager to own LIVE performance for top creators, shaping streams, offers, and audience engagement.

You will build weekly growth plans, diagnose performance gaps, and collaborate with cross-functional teams to drive GMV and creator revenue while aligning with local services goals. This role thrives in a fast-paced environment and requires strong data-driven decision making.

Qualifications

• 3+ years in creator management, influencer marketing, live commerce, or partnerships.
• Strong understanding of creators, live-streaming, and performance-driven growth.
• Comfortable using data and metrics to guide decisions.
• Strong communication skills; able to influence creators and XFN partners.
• Highly organized, proactive, and execution-oriented.

Responsibilities

• Own the LIVE performance of assigned top creators, including Live GMV, LIVE hours, and conversion metrics.
• Build and execute weekly and monthly growth plans for assigned creators.
• Diagnose performance gaps across traffic, assortment, pricing, content quality, and LIVE cadence; turn insights into clear action plans.
• Support creators in developing strong LIVE strategies: POI selections, product bundles, and limited-time offers.
• Lead planning and execution for campaign lives, mega live events, and merchant-led livestream activations.
• Surface creator feedback and data insights to improve platform tools and LIVE capabilities.

Skills

Creator management

Live streaming

Data-driven growth

Influencer marketing

Cross-functional collaboration

Job description

TikTok Local Services in Jakarta is seeking a Creator Operations Manager to own LIVE performance for top creators, shaping streams, offers, and audience engagement.

You will build weekly growth plans, diagnose performance gaps, and collaborate with cross-functional teams to drive GMV and creator revenue while aligning with local services goals. This role thrives in a fast-paced environment and requires strong data-driven decision making.