Contract Support & Billing Operations Specialist

CBRE Group, Inc.; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

CBRE Group, Inc. in Indonesia is seeking a Contract Support Associate to deliver exceptional client service and administrative support across a large business unit. You will manage contract scope, coordinate with vendors, and handle invoices and billing while ensuring QA/QHSE documentation is maintained.

The role involves data analysis, reporting, and process improvements to drive efficiency and savings. 3–4 years of related experience and a strong MS Office skill set are preferred.

Qualifications

• 3–4 years of job‑related experience.
• A comprehensive understanding of processes, procedures, systems, and concepts within the job function.
• Ability to evaluate and communicate unusual and/or complex content clearly.
• In‑depth knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up.
• Understand the contract scope and ensure work is carried out accordingly.
• Be a financial and operational systems champion; identify cost‑saving opportunities.
• Coordinate and onboard vendors and manage sub‑contractor paperwork.
• Review invoices, cost centre coding, and invoicing processes; liaise with site teams and head office.
• Review and approve maintenance billing invoices and projects per agreements.
• Provide monthly reporting support on Contract and Business Unit Reviews; assist with HSE documentation.

Skills

Customer service

Administrative support

Organisational skills

Advanced math skills

Communication of complex content

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Indonesia is seeking a Contract Support Associate to deliver exceptional client service and administrative support across a large business unit. You will manage contract scope, coordinate with vendors, and handle invoices and billing while ensuring QA/QHSE documentation is maintained.

The role involves data analysis, reporting, and process improvements to drive efficiency and savings. 3–4 years of related experience and a strong MS Office skill set are preferred.