Contract Support & Billing Coordinator

CBRE; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

CBRE is seeking a Contract Support Associate to deliver exceptional customer service and administrative support for a major Business Unit, Facility, or Account. The role focuses on contract quality management and ensuring contractual requirements are fulfilled.

You will respond to client inquiries, manage invoicing and billing processes, coordinate vendors, and support health, safety, and financial reporting across the account. Strong Office skills and math aptitude are essential.

Qualifications

• Requires a high school diploma or GED with 3–4 years of related experience.
• Solid understanding of processes, procedures, systems, and concepts in own role.
• Ability to present unusual or complex content concisely and logically.
• Proficient in Microsoft Word, Excel, Outlook and related Office tools.
• Strong organizational skills and proactive mindset.
• Advanced math skills including percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries ensuring timely, quality service and follow-up.
• Understand contract scope and ensure work aligns with it.
• Act as a financial and operational systems champion to identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works and manage subcontractor paperwork.
• Review invoices, code costs, and coordinate billing, quotations, and POs with site and head office.
• Review and approve maintenance invoices and projects per contracts.
• Provide monthly reporting support on contract and BU reviews.
• Support Health & Safety (HSE) compliance and maintain QHSE documentation.

Skills

High School Diploma

Understanding of processes

Convey complex content clearly

Microsoft Office

Organizational skills

Advanced math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Contract Support Associate to deliver exceptional customer service and administrative support for a major Business Unit, Facility, or Account. The role focuses on contract quality management and ensuring contractual requirements are fulfilled.

You will respond to client inquiries, manage invoicing and billing processes, coordinate vendors, and support health, safety, and financial reporting across the account. Strong Office skills and math aptitude are essential.