Consumer Insights Manager

Worldpanel; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Numerator seeks a seasoned professional to manage client relationships and own account administration while collaborating across Directors and delivery teams.

The role emphasizes service development, proactive use of new technologies, and delivering actionable insights to support client decisions and growth. A focus on personal and team development rounds out the responsibilities.

Qualifications

• At least 4 years of experience in Market Research/Brand Management and proven experience leading a team or working across functions.

Responsibilities

• Manage day-to-day relationships with key client contacts and maintain a broad internal network.
• Take ownership of account administration and coordinate with Directors and delivery teams.
• Identify opportunities to introduce service enhancements and new ways of working for clients.
• Proactively evolve deliverables with new technologies and client priorities.
• Deliver meaningful analysis and actionable insights to support client decisions.
• Demonstrate ownership of personal and team development through progress plans.

Skills

Market Research

Brand Management

Leadership

Networking

Communication

Presentation

Job description

Numerator is a data company transforming how consumers and markets are understood. Powered by advanced technology and proprietary, zero-party purchase and survey data from more than one million households, Numerator provides visibility into consumer behavior and attitudes across consumer goods, retail, restaurants, tech and media, management consulting, institutional investors, and the public sector. Headquartered in Chicago, Numerator drives decisions at the world's largest and fastest-growing companies in more than 50 countries.

WHAT YOU WILL DO:

Client relationship: Manage day-to-day relationships with key client contacts, while maintaining and growing a strong network across the client organization.

Account handling: Take ownership of account administration, ensuring effective coordination with Directors and clear communication to account and delivery service teams

Service development: Continuously identify opportunities to introduce service enhancements and new ways of working that add value to clients

Basic data & tracking: Proactively identify opportunities to evolve our deliverables as new technologies and tools emerge, or as client business priorities and structures change

Analysis & insight: Deliver meaningful analysis and actionable insights that support client decision-making.

Team, people, & self-development: Demonstrate ownership of personal and team development by creating development plans and monitoring progress.

WHAT YOU WILL BRING:

• At least 4 years of experience in Market Research/Brand Management and proven experience leading a team or working across functions.
• Demonstrates intellectual and professional integrity.
• Strong networking skills with a clear service-oriented mindset.
• Excellent communication skills, with the ability to articulate ideas clearly both verbally and in writing.
• Strong presentation skills, with a proactive and self-driven approach.

WHAT WE OFFER:

• You will be part of one of the fastest growing countries within the Worldpanel division
• You will work closely with most of the leading brands in Indonesia
• You will be part of fast-growing team that continuously strive for delivering client satisfaction
• Opportunity to collaborate closely with regional and global team