Senior Account Manager

Numerator; Indonesia; On-site; IDR 600,000,000 - 800,000,000; Full time

Job summary

Numerator is redefining the market research industry and empowering brands with insights into consumer behavior and influencers. This role focuses on managing client relationships, owning account administration, and driving service improvements to deliver meaningful analyses and actionable insights.

You will collaborate with Directors and cross-functional teams, while actively pursuing development opportunities for yourself and the team.

Qualifications

• At least 4 years of experience in Market Research/Brand Management and proven experience leading a team or working across functions.
• Demonstrates intellectual and professional integrity.
• Strong networking skills with a clear service-oriented mindset.
• Excellent communication skills, with the ability to articulate ideas clearly both verbally and in writing.
• Strong presentation skills, with a proactive and self-driven approach.

Responsibilities

• Manage day-to-day relationships with key client contacts and grow a network across the client organization.
• Take ownership of account administration, coordinating with Directors and communicating to account and delivery service teams.
• Continuously identify opportunities to introduce service enhancements and new ways of working for clients
• Proactively evolve deliverables as new technologies and tools emerge or client priorities change
• Deliver meaningful analysis and actionable insights to support client decision-making
• Demonstrate ownership of personal and team development by creating development plans and monitoring progress.

Skills

Networking

Communication

Presentation

Team leadership

Job description

We are reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

WHAT YOU WILL DO:

Client relationship

Manage day-to-day relationships with key client contacts, while maintaining and growing a strong network across the client organization.

Account handling

Take ownership of account administration, ensuring effective coordination with Directors and clear communication to account and delivery service teams

Service development

Continuously identify opportunities to introduce service enhancements and new ways of working that add value to clients

Basic data & tracking

Proactively identify opportunities to evolve our deliverables as new technologies and tools emerge, or as client business priorities and structures change

Analysis & insight

Deliver meaningful analysis and actionable insights that support client decision-making.

Team, people, & self-development

Demonstrate ownership of personal and team development by creating development plans and monitoring progress.

What You’ll Bring to Numerator

WHAT YOU WILL BRING:

• At least 4 years of experience in Market Research/Brand Management and proven experience leading a team or working across functions.
• Demonstrates intellectual and professional integrity.
• Strong networking skills with a clear service-oriented mindset.
• Excellent communication skills, with the ability to articulate ideas clearly both verbally and in writing.
• Strong presentation skills, with a proactive and self-driven approach.