Senior Account Manager

Numerator / Market Track, LLC; Jakarta Pusat; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

Numerator / Market Track, LLC is reinventing the market research industry. We empower brands and retailers with insights into consumer behavior and drivers behind it, fueling smarter decisions.

This role focuses on client relationships, account management and service development within a fast-growing team, with emphasis on delivering actionable insights and growth opportunities for our clients.

Qualifications

• At least 4 years of experience in Market Research/Brand Management.
• Proven experience leading a team or working across functions.
• Strong networking skills with a service-oriented mindset.
• Excellent communication skills, both verbal and written, with strong presentation abilities.

Responsibilities

• Manage day-to-day client relationships and grow the network across client org.
• Own account administration and coordinate with Directors and delivery/service teams.
• Identify opportunities to enhance services and introduce new ways of working for clients.
• Evolve deliverables as new technologies and client priorities emerge.
• Deliver meaningful analysis and actionable insights to support decision-making.
• Demonstrate ownership of personal and team development with development plans.

Skills

Market Research

Team Leadership

Networking

Communication

Presentation

Job description

We're reinventing the market research industry. Lets reinvent it together.

At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

WHAT YOU WILL DO:

Client relationship: Manage day-to-day relationships with key client contacts, while maintaining and growing a strong network across the client organization.

Account handling: Take ownership of account administration, ensuring effective coordination with Directors and clear communication to account and delivery service teams

Service development: Continuously identify opportunities to introduce service enhancements and new ways of working that add value to clients

Basic data & tracking: Proactively identify opportunities to evolve our deliverables as new technologies and tools emerge, or as client business priorities and structures change

Analysis & insight: Deliver meaningful analysis and actionable insights that support client decision-making.

Team, people, & self-development: Demonstrate ownership of personal and team development by creating development plans and monitoring progress.

Skills & Requirements

WHAT YOU WILL BRING:

• At least 4 years of experience in Market Research/Brand Management and proven experience leading a team or working across functions.
• Demonstrates intellectual and professional integrity.
• Strong networking skills with a clear service-oriented mindset.
• Excellent communication skills, with the ability to articulate ideas clearly both verbally and in writing.
• Strong presentation skills, with a proactive and self-driven approach.

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we'll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more - we're always finding ways to better support, celebrate and accelerate our team.