Cluster IT Manager - Multi-Property Hospitality Tech Lead

Mövenpick Hotels & Resorts; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 250,000,000 - 450,000,000; Full time

Benefits offered by this job

Employee discounted rates at Accor酒店全球

Accor learning programs

Opportunity to grow within your hotel

Job summary

Mövenpick Surabaya City is seeking an experienced IT Manager to oversee multi-property infrastructure and hotel systems. You will manage servers, LAN/WAN, Wi‑Fi, PABX/IPTV, PMS and POS integrations, while ensuring data security and PCI-DSS compliance.

Responsibilities include vendor and budget management, disaster recovery planning, and capital expenditure budgeting across cluster locations. The ideal candidate has 3–5+ years in IT management within hotel groups and a strong background in

Qualifications

• Bachelor’s degree or Diploma in IT/CS or Hospitality Management.
• 3–5+ years IT management experience, preferably in multi-property hotel environments.
• Strong background in Windows/Linux server administration, networks, firewalls, and cloud-hosted systems.

Responsibilities

• Manage and maintain multi-property IT infrastructure across cluster locations.
• Oversee hotel software including PMS, POS, door-lock integrations and booking channels.
• Enforce data security policies, disaster recovery plans and PCI-DSS compliance.
• Handle technology procurement, third-party contracts, and IT budgeting.

Skills

Crisis management

Vendor negotiation

Cross-departmental communication

Multi-property coordination

Server administration

Education

Bachelor’s degree or Diploma in Information Technology

Bachelor’s degree or Diploma in Computer Science

Hospitality Management (optional)

Tools

PMS

POS

Windows/Linux servers

Networking (LAN/WAN)

PCI-DSS compliance

Job description

Mövenpick Surabaya City is seeking an experienced IT Manager to oversee multi-property infrastructure and hotel systems. You will manage servers, LAN/WAN, Wi‑Fi, PABX/IPTV, PMS and POS integrations, while ensuring data security and PCI-DSS compliance.

Responsibilities include vendor and budget management, disaster recovery planning, and capital expenditure budgeting across cluster locations. The ideal candidate has 3–5+ years in IT management within hotel groups and a strong background in