Housekeeping Supervisor

Mövenpick Hotels & Resorts; Tropodo; On-site; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Learning programs

Career growth

ESG activities

Job summary

Mövenpick Surabaya City offers a premier hotel experience with 243 rooms, spa, gym and dining. We seek a Housekeeping Supervisor to lead Attendants, uphold cleanliness in public areas, and inspect guest rooms to ensure top-tier standards and guest satisfaction.

You'll oversee room checks, VIP arrivals, and long-stay guests, collaborating with a service-oriented team to maintain Mövenpick’s renowned hospitality. Accor values and pathways for growth are highlighted.

Qualifications

• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality.
• Excellent grooming and presentation skills
• Service oriented with an eye for details

Responsibilities

• To ensure the cleanliness of public areas and maximize guest satisfaction, adhering to hotel standards.
• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas with attention to detail.
• To check all guest rooms, VIP in-house, VIP arrival and long-staying guests.

Skills

Excellent communication

Time management

Attention to detail

Service orientation

Job description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Job Description

• To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.

Qualifications

• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
• Excellent grooming and presentation skills
• Service oriented with an eye for details

Additional Information

WHY WORK FOR ACCOR

• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.