Clinical Surgical Specialist - OR Training & Device Support

IDS Medical Systems Group; Surabaya ꦱꦸꦫꦧꦪ; Sur place; IDR 66 960 000 - 133 920 000; Plein temps

Résumé du poste

IDS Medical Systems Group seeks a Clinical Specialist to support demonstration, training, and technical support of surgical devices in operating rooms, with emphasis on orthopedic, urology, and MIS procedures. You will train doctors and OR staff, present product information, and troubleshoot with the service team to ensure safe use and optimal device performance.

The ideal candidate is a qualified nurse with OR experience, strong communication and presentation skills, and willingness to travel

Qualifications

• Minimum D3/S1 nursing qualification; professional nurse preferred.
• At least 2 years of Operating Room nursing experience, especially orthopedic, urology, MIS.
• Able to train staff and demonstrate products per SOPs and standards.

Responsabilités

• Provide training and product demonstrations to doctors, operating room nurses, and healthcare staff on proper use and handling of medical devices.
• Serve as a product information resource regarding function, specifications, clinical applications, and device limitations for orthopedic, urology, and laparoscopic/MIS procedures.
• Assist with basic technical troubleshooting during device use and coordinate with the service team for further investigation if needed.
• Support the sales team in clinical activities, including product presentations, demonstrations, trials, and product evaluations at hospitals.
• Build professional relationships with doctors, nurses, and hospital teams to understand device usage needs and improve support quality.
• Collect user feedback regarding product performance and needs, then communicate findings to internal teams for follow-up.
• Prepare activity reports covering operating room support, training, product evaluations, technical issues, and follow-up actions.
• Report product complaints or incidents according to company procedures and coordinate with quality, regulatory, and service teams.
• Participate in regular product training to update knowledge and skills in supporting medical device use.

Connaissances

Training delivery

Product demonstrations

Clinical support

Communication skills

Team collaboration

Formation

Nursing degree (D3/S1)

Description du poste

IDS Medical Systems Group seeks a Clinical Specialist to support demonstration, training, and technical support of surgical devices in operating rooms, with emphasis on orthopedic, urology, and MIS procedures. You will train doctors and OR staff, present product information, and troubleshoot with the service team to ensure safe use and optimal device performance.

The ideal candidate is a qualified nurse with OR experience, strong communication and presentation skills, and willingness to travel