Client Relations & Sales Support (Part-Time)

PT. Victory International - Satrio Jakarta; Jakarta Pusat; On-site; IDR 46,872,000 - 89,280,000; Full time

Job summary

PT. Victory International - Satrio Jakarta is seeking a client-focused Customer Service Representative to maintain strong relationships with clients, respond to inquiries, and ensure a positive experience across channels including phone, WhatsApp, and email.

You will communicate product information, assist with queries, follow up with customers, and support the team in sustaining long-term client satisfaction within a dynamic trading-focused environment.

Qualifications

• Minimum Diploma (D3) or Bachelor’s degree in any field.
• Good communication and interpersonal skills.
• Customer-oriented with a friendly and professional attitude.
• Able to build and maintain good relationships with clients.
• Good problem-solving and negotiation skills.
• Able to work independently or as part of a team.
• Proactive, responsible, and willing to learn.
• Comfortable communicating with customers through phone, WhatsApp, email, or other communication channels.
• Previous experience in customer service, sales, or client relations is a plus.

Responsibilities

• Maintaining good relationships with clients by providing excellent service and addressing inquiries.
• Communicating with clients and providing relevant information about products or services.
• Following up with customers and supporting the team in maintaining satisfaction and long-term relationships.

Skills

Communication

Interpersonal skills

Customer service

Negotiation

Teamwork

Education

Diploma or Bachelor's degree

Job description

PT. Victory International - Satrio Jakarta is seeking a client-focused Customer Service Representative to maintain strong relationships with clients, respond to inquiries, and ensure a positive experience across channels including phone, WhatsApp, and email.

You will communicate product information, assist with queries, follow up with customers, and support the team in sustaining long-term client satisfaction within a dynamic trading-focused environment.