Customer Relations Officer (Jakarta)

Viction.id; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Viction.id in Jakarta is seeking a Customer Relation Officer to join our on-site team at PT Victory International (Cabang Jakarta Sudirman). You will be responsible for communications, market research, sales, marketing strategy, and customer service on a daily basis.

The role is full-time, on-site in Jakarta, requiring collaboration within a diverse team and a customer-focused mindset. A Bachelor's degree in Marketing or related field is preferred.

Qualifications

• Strong Communication and Customer Service skills.
• Experience in Market Research and Sales.
• Knowledge of Marketing Strategy.
• Ability to work collaboratively in a team environment.
• Bachelor's degree in Marketing, Business, or related field.

Responsibilities

• Handle daily communication with customers and stakeholders.
• Conduct market research to inform sales and marketing.
• Support sales activities and marketing strategy development.
• Deliver high-quality customer service and issue resolution.

Skills

Communication skills

Customer service

Market research

Sales

Marketing strategy

Team collaboration

Education

Bachelor's degree in Marketing, Business or related field

Job description

Viction.id is a digital platform associated with PT. Victory International Branch Jakarta Sudirman. Located in Sudirman, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen.

Role Description:

This is a full-time on-site Customer Relation Officer role located in Jakarta at PT Victory International (Cabang Jakarta Sudirman). Customer Relation Officer professional will be responsible for tasks related to communication, market research, sales, marketing strategy, and customer service on a daily basis.

Qualifications:

• Strong Communication and Customer Service skills
• Experience in Market Research and Sales
• Knowledge of Marketing Strategy
• Ability to work collaboratively in a team environment
• Bachelor's degree in Marketing, Business, or related field