Client Relations Lead - Build Trust & Growth

Magada Tirta Amerta; Palembang; Remote; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Remote work arrangement

Health, dental, and vision insurance

Career growth opportunities

Job summary

Magada Tirta Amerta is seeking a motivated, client-focused Remote Catering Sales & Client Relations specialist to support operations serving the Denpasar region. You will generate new catering business, manage client relationships, and ensure client satisfaction from inquiry through event execution.

You will leverage sales acumen and catering knowledge to grow the client base, acting as a key ambassador for the brand and services in a fully remote capacity.

Qualifications

• Proven experience in sales, business development, or client relations in hospitality or catering.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and maintain long-term client relationships.
• Proficiency with CRM software and standard office tools for remote work.

Responsibilities

• Actively pursue and secure new catering business opportunities through various channels.
• Develop and maintain strong relationships with existing and prospective clients.
• Prepare detailed proposals, quotes, and contracts with clarity.
• Coordinate with operations and culinary teams for seamless event planning.
• Address client inquiries promptly and professionally to ensure satisfaction.
• Track sales performance metrics and contribute to sales strategy.

Skills

Sales experience

Communication skills

Negotiation

Client relations

Independence

Tools

CRM software

Job description

Our client is seeking a motivated and client-focused individual to join their team as a Remote Catering Sales & Client Relations specialist, supporting their business operations that serve the Denpasar region. In this vital remote role, you will be responsible for generating new catering business, managing client relationships, and ensuring client satisfaction from initial inquiry through event execution. You will leverage your sales acumen and understanding of the catering industry to grow our client's market presence, acting as a key ambassador for their brand and services.

About the Role

Our client is seeking a motivated and client-focused individual to join their team as a Remote Catering Sales & Client Relations specialist, supporting their business operations that serve the Denpasar region. In this vital remote role, you will be responsible for generating new catering business, managing client relationships, and ensuring client satisfaction from initial inquiry through event execution. You will leverage your sales acumen and understanding of the catering industry to grow our client's market presence, acting as a key ambassador for their brand and services.

Key Responsibilities

• Actively pursue and secure new catering business opportunities through various channels, including online leads and networking.
• Develop and maintain strong relationships with existing and prospective clients, understanding their event needs and preferences.
• Prepare detailed proposals, quotes, and contracts, ensuring accuracy and clarity.
• Coordinate closely with the operations and culinary teams to ensure seamless event planning and execution.
• Address client inquiries and feedback promptly and professionally, ensuring a high level of customer satisfaction.
• Track sales performance metrics and contribute to sales strategy development.

Requirements

• Proven experience in sales, business development, or client relations, preferably within the hospitality or catering sector.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to build rapport and maintain long-term client relationships.
• Proficiency in CRM software and standard office applications for remote work.
• Self-motivated with a strong ability to work independently and manage a sales pipeline effectively.
• Understanding of catering services, menu options, and event logistics is a significant advantage.

Benefits

• Competitive base salary with attractive commission structure.
• The flexibility and convenience of a fully remote work arrangement.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional growth and advancement in sales and hospitality.
• Be part of a dynamic and expanding catering service provider.