Relationship Officer - Kalianda (Lampung Selatan)

Pt Mitra Solusi Lelang; Indonesia; Remote; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Fully remote work

Health, dental, and vision insurance

Professional growth opportunities

Commission-based earnings

Job summary

Pt Mitra Solusi Lelang is seeking a motivated Remote Catering Sales & Client Relations specialist to support operations serving the Denpasar region. This fully remote role focuses on generating new catering business, managing client relationships, and ensuring satisfaction from inquiry through event execution.

You will leverage sales acumen and catering knowledge to grow the client base, acting as an ambassador for the brand and services in a dynamic, expanding catering service provider.

Qualifications

• Proven experience in sales, business development, or client relations in hospitality or catering.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency with CRM software and standard office tools for remote work.
• Self-motivated with ability to manage a sales pipeline independently.

Responsibilities

• Pursue and secure new catering business opportunities via online leads and networking.
• Develop and maintain relationships with clients, understand event needs and preferences.
• Prepare proposals, quotes, and contracts with accuracy and clarity.
• Coordinate with operations and culinary teams for seamless event planning and execution.
• Address client inquiries promptly to ensure high customer satisfaction.
• Track sales metrics and contribute to sales strategy development.

Skills

Sales Experience

CRM software

Communication

Negotiation

Relationship Building

Remote Work

Tools

Office applications

Sales funnel management

Job description

About the Role

Our client is seeking a motivated and client-focused individual to join their team as a Remote Catering Sales & Client Relations specialist, supporting their business operations that serve the Denpasar region. In this vital remote role, you will be responsible for generating new catering business, managing client relationships, and ensuring client satisfaction from initial inquiry through event execution. You will leverage your sales acumen and understanding of the catering industry to grow our client's market presence, acting as a key ambassador for their brand and services.

Key Responsibilities

• Actively pursue and secure new catering business opportunities through various channels, including online leads and networking.
• Develop and maintain strong relationships with existing and prospective clients, understanding their event needs and preferences.
• Prepare detailed proposals, quotes, and contracts, ensuring accuracy and clarity.
• Coordinate closely with the operations and culinary teams to ensure seamless event planning and execution.
• Address client inquiries and feedback promptly and professionally, ensuring a high level of customer satisfaction.
• Track sales performance metrics and contribute to sales strategy development.

Requirements

• Proven experience in sales, business development, or client relations, preferably within the hospitality or catering sector.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to build rapport and maintain long-term client relationships.
• Proficiency in CRM software and standard office applications for remote work.
• Self-motivated with a strong ability to work independently and manage a sales pipeline effectively.
• Understanding of catering services, menu options, and event logistics is a significant advantage.

Benefits

• Competitive base salary with attractive commission structure.
• The flexibility and convenience of a fully remote work arrangement.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional growth and advancement in sales and hospitality.
• Be part of a dynamic and expanding catering service provider.