Business Development Specialist

Indaroma Ingredients; Indonesia; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

Indaroma Ingredients is seeking a results-driven Business Development Executive to expand our customer base across Indonesia, focusing on flavor, fragrance and ingredients sectors. You will identify new opportunities, win new accounts, and nurture long-term partnerships from our Jakarta and Surabaya offices.

The role involves managing the full sales cycle, coordinating with sourcing, quality, and logistics teams to meet customer expectations, and achieving monthly and quarterly sales targets.

Qualifications

• Bachelor's degree in Business, Marketing, Chemistry, Food Technology, or related field.
• At least 3 years of B2B sales or business development experience.
• Existing network of buyers, R&D, or procurement contacts is a strong advantage.
• Working knowledge of ingredient products and COA/MSDS processes.
• Excellent communication, negotiation, and customer service skills.
• Able to work independently and as part of a team.
• Good English skills, written and spoken.

Responsibilities

• Identify and approach prospective customers among flavor/fragrance/ingredients sectors and related industries.
• Manage the full sales cycle: lead generation, product presentations, sample requests, quotations, negotiation, and closing.
• Build and maintain long-term relationships with key accounts and industry contacts.
• Research market trends, customer needs, competitor offerings, and pricing to identify new opportunities.
• Coordinate with sourcing, quality, and logistics to ensure samples, documentation, and deliveries meet expectations.
• Meet monthly and quarterly sales targets and report on pipeline and market feedback.

Skills

Communication

Negotiation

Customer service

Independent working

Team collaboration

Education

Bachelor's degree in Business/Marketing/Chemistry/Food Technology

Job description

Business Development Executive: Flavor, Fragrance & Ingredients

Jakarta and Surabaya | Full-time, On-site

Indaroma Ingredients is a manufacturer and distributor of essential oils, aroma chemicals, natural extracts, and flavor and fragrance ingredients. We supply customers across the flavor, fragrance, food, pharmaceutical, and cosmetic industries. As we expand our product range and our reach in Indonesia, we are looking for a Business Development Specialist to open new accounts and build lasting partnerships.

The Role

You will own the growth of our customer base in Indonesia. You will find and win new customers, deepen relationships with existing ones, and give us a clear view of what the market needs. This is an on-site role based at our head office in Jakarta and Surabaya location.

Key Responsibilities

• Identify and approach prospective customers among F&F houses, food and beverage manufacturers, pharmaceutical companies, cosmetic and personal care brands, and distributors
• Manage the full sales cycle: lead generation, product presentations, sample requests, quotations, negotiation, and closing
• Build and maintain long-term relationships with key accounts and industry contacts
• Research market trends, customer needs, competitor offerings, and pricing to identify new opportunities
• Work with our sourcing, quality, and logistics teams so that samples, documentation, and deliveries meet customer expectations
• Meet monthly and quarterly sales targets, and report on your pipeline and market feedback

Qualifications

• Bachelor's degree in Business, Marketing, Chemistry, Food Technology, or a related field
• At least 3 years of B2B sales or business development experience, preferably in ingredients, chemicals, flavor and fragrance, food, pharma, or cosmetics
• An existing network of buyers, R&D, or procurement contacts in one or more of these industries is a strong advantage
• Working knowledge of ingredient products (essential oils, aroma chemicals, extracts) and of the sample, specification, and COA/MSDS process
• Excellent communication, negotiation, and customer service skills
• Able to work both independently and as part of a team
• Good English skills, written and spoken