Business Development Manager (Surabaya)

PT. Meratus Line & Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

PT. Meratus Line & Group is seeking a Business Development Manager to identify new opportunities, expand customer relationships, and drive revenue growth across shipping, logistics, and supply chain services.

You will lead market research, develop strategies, pursue strategic partnerships, and manage a pipeline from prospecting to close, with travel as required. Fluency in English and Bahasa Indonesia is required.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
• Minimum 10-12 years of experience in business development, sales, commercial management, or related roles.
• Experience in shipping, logistics, freight forwarding, supply chain, transportation, or related industries is preferred.
• Proven track record in acquiring new customers, developing business opportunities, and achieving commercial targets.
• Strong skills in business negotiation, proposal development, customer relationship management, and market analysis.
• Demonstrated ability to manage a business pipeline and convert opportunities into commercial results.
• Strong communication, presentation, interpersonal, and stakeholder management skills.
• Proficiency in English and Bahasa Indonesia.
• Willingness to travel as required for business development activities.

Responsibilities

• Identify and pursue new business opportunities to expand the company's customer base, market presence, and revenue streams.
• Conduct market research and competitor analysis to identify industry trends, customer needs, and potential growth areas.
• Develop and execute business development strategies aligned with company objectives and growth targets.
• Explore new market segments, customer portfolios, and potential business channels.
• Identify, approach, and develop relationships with prospective customers and strategic accounts.
• Build and maintain strong relationships with key decision makers, business partners, and industry stakeholders.
• Understand customer requirements and collaborate with internal teams to develop suitable business solutions.
• Maintain customer engagement throughout the business development process to support conversion and long-term retention.
• Prepare business proposals, commercial presentations, and solutions tailored to customer requirements.
• Lead commercial discussions and negotiations to secure new business opportunities and achieve mutually beneficial agreements.
• Evaluate business opportunities based on revenue potential, profitability, commercial feasibility, and associated risks.
• Coordinate with relevant internal functions to ensure proposals are commercially competitive and operationally feasible.
• Develop and manage a pipeline of prospective customers and business opportunities.
• Achieve assigned business development targets, including revenue growth, new customer acquisition, and conversion rates.
• Monitor sales pipeline progress, business performance, and market developments, providing regular updates to management.
• Identify opportunities to increase customer value, expand existing accounts, and develop additional revenue streams.
• Identify and develop strategic partnerships that support business expansion and long-term growth.
• Collaborate with commercial, operations, solutions, finance, and other relevant teams to ensure successful business development and implementation.
• Support the development of integrated solutions that address customer needs across the company's service portfolio.
• Represent Meratus in customer meetings, business forums, industry events, and other relevant engagements.

Skills

Business development

Market expansion

Customer acquisition

Relationship management

Negotiation

Proposal development

Market analysis

Stakeholder management

English

Bahasa Indonesia

Education

Bachelor's degree in Business, Marketing, Logistics, or related

Job description

The Business Development Manager is responsible for identifying and developing new business opportunities, expanding customer relationships, and driving sustainable revenue growth across Meratus Group's business portofolio.

This role focuses on market expansion, customer acquisition, strategic partnerships, and commercial opportunity development within the shipping, logistics, and supply chain industries. The successful candidate will have strong commercial acumen, excellent negotiation skills, and a proven track record in developing business opportunities and building long-term client relationships.

Key Responsibilities :

Business Development & Market Expansion

Identify and pursue new business opportunities to expand the company's customer base, market presence, and revenue streams.

Conduct market research and competitor analysis to identify industry trends, customer needs, and potential growth areas.

Develop and execute business development strategies aligned with company objectives and growth targets.

Explore new market segments, customer portfolios, and potential business channels.

Customer Acquisition & Relationship Management

Identify, approach, and develop relationships with prospective customers and strategic accounts.

Build and maintain strong relationships with key decision makers, business partners, and industry stakeholders.

Understand customer requirements and collaborate with internal teams to develop suitable business solutions.

Maintain customer engagement throughout the business development process to support conversion and long-term retention.

Commercial Proposal & Negotiation

Prepare business proposals, commercial presentations, and solutions tailored to customer requirements.

Lead commercial discussions and negotiations to secure new business opportunities and achieve mutually beneficial agreements.

Evaluate business opportunities based on revenue potential, profitability, commercial feasibility, and associated risks.

Coordinate with relevant internal functions to ensure proposals are commercially competitive and operationally feasible.

Revenue Growth & Business Performance

Develop and manage a pipeline of prospective customers and business opportunities.

Achieve assigned business development targets, including revenue growth, new customer acquisition, and conversion rates.

Monitor sales pipeline progress, business performance, and market developments, providing regular updates to management.

Identify opportunities to increase customer value, expand existing accounts, and develop additional revenue streams.

Strategic Partnerships & Cross functional Collaboration

Identify and develop strategic partnerships that support business expansion and long-term growth.

Collaborate with commercial, operations, solutions, finance, and other relevant teams to ensure successful business development and implementation.

Support the development of integrated solutions that address customer needs across the company's service portfolio.

Represent Meratus in customer meetings, business forums, industry events, and other relevant engagements.

Qualifications & Experience

Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.

Minimum 10-12 years of experience in business development, sales, commercial management, or related roles.

Experience in shipping, logistics, freight forwarding, supply chain, transportation, or related industries is preferred.

Proven track record in acquiring new customers, developing business opportunities, and achieving commercial targets.

Strong skills in business negotiation, proposal development, customer relationship management, and market analysis.

Demonstrated ability to manage a business pipeline and convert opportunities into commercial results.

Strong communication, presentation, interpersonal, and stakeholder management skills.

Proficiency in English and Bahasa Indonesia.

Willingness to travel as required for business development activities.

Meratus is an Indonesian shipping company providing point-to-point transportation solutions. Operating a network of liner services connecting major ports in Indonesia and supported by owned offices throughout Indonesia, Meratus places strong emphasis on safety, quality and customer focus. Established in 1957 Meratus' business has grown and now covers several sectors of shipping and transportation.

Ship owning and operating.

Operating container-liner services between the islands in Indonesia, including a direct service from Surabaya to Dili, East Timor with a fleet of 57 vessels and 40,000 box containers, Meratus offers an extensive and integrated shipping service-network consisting of currently 30 container liner services between Indonesia’s major ports.

Meratus also owns and operates multipurpose vessels capable of carrying project cargo and construction cargo that require bigger lifting capacity as well as long unobstructed cargo hold. All of Meratus’ vessels are Indonesian flag and capable of extended trading area in South East Asia, suitable for shipping construction projects and project logistics within Indonesia as well as international trading between ASEAN countries. Another service available from Meratus is ship’s agency in outports of Indonesia.

Logistics and freight forwarding.

Covering domestic and international shipments, this service is provided by affiliated company : MIF.

Coal transport and logistics.

The dry bulk logistics, including transhipment operations of offshore floating crane together with tug and barge owning-and-operating business is run by an affiliated company, Meratus Advance Maritim (MDM).

MDM operates several sets of powerful and modern tugs and jumbo, 394' feet barges and 18,000 mtpd guarantee loading rate of offshore floating crane

Terminal operators and stevedores.

Operations in Tanjung Priok, Jakarta and Tanjung Perak Surabaya are carried out by affiliated companies.

Offshore supply vessels.

Partnership with Indonesia offshore shipping service provider, Wintermar, in the provision of four Platform Supply Vessels: WM. Makassar, WM. Sulawesi , WM. Natuna and WM. Pacific.

Meratus’ integrated and synergistic services in the shipping and transportation industry have attracted a number of leading multinational clients from various industry sectors including :

Oil and gas

Meratus is an Indonesian shipping company providing point-to-point transportation solutions. Operating a network of liner services connecting major ports in Indonesia and supported by owned offices throughout Indonesia, Meratus places strong emphasis on safety, quality and customer focus. Established in 1957 Meratus' business has grown and now covers several sectors of shipping and transportation.

Ship owning and operating.

Operating container-liner services between the islands in Indonesia, including a direct service from Surabaya to Dili, East Timor with a fleet of 57 vessels and 40,000 box containers, Meratus offers an extensive and integrated shipping service-network consisting of currently 30 container liner services between Indonesia’s major ports.

Meratus also owns and operates multipurpose vessels capable of carrying project cargo and construction cargo that require bigger lifting capacity as well as long unobstructed cargo hold. All of Meratus’ vessels are Indonesian flag and capable of extended trading area in South East Asia, suitable for shipping construction projects and project logistics within Indonesia as well as international trading between ASEAN countries. Another service available from Meratus is ship’s agency in outports of Indonesia.

Logistics and freight forwarding.

Covering domestic and international shipments, this service is provided by affiliated company : MIF.

Coal transport and logistics.

The dry bulk logistics, including transhipment operations of offshore floating crane together with tug and barge owning-and-operating business is run by an affiliated company, Meratus Advance Maritim (MDM).

MDM operates several sets of powerful and modern tugs and jumbo, 394' feet barges and 18,000 mtpd guarantee loading rate of offshore floating crane

Terminal operators and stevedores.

Operations in Tanjung Priok, Jakarta and Tanjung Perak Surabaya are carried out by affiliated companies.

Offshore supply vessels.

Partnership with Indonesia offshore shipping service provider, Wintermar, in the provision of four Platform Supply Vessels: WM. Makassar, WM. Sulawesi , WM. Natuna and WM. Pacific.

Meratus’ integrated and synergistic services in the shipping and transportation industry have attracted a number of leading multinational clients from various industry sectors including :

Oil and gas