Business Development Manager (Hunter) - Mandarin Speaker

DOKU, PT NUSA SATU INTI ARTHA; Jakarta Timur; On-site; IDR 538,889,886 - 898,149,811; Full time

Job summary

DOKU, PT NUSA SATU INTI ARTHA is looking for a Business Merchant Manager based in Jakarta. This role focuses on creating and applying effective sales strategies to drive financial growth and strengthen client relationships.

The successful candidate will have at least 5 years of relevant experience in business development within the fintech sector. The position demands excellent interpersonal skills, project management abilities, and a strategic mindset to foster partnerships and retain merchants.

Qualifications

• At least 5 years of relevant work & leadership experience in a business development and partnerships environment.
• Background and experience in fintech and payment products.
• Ability to identify strategic areas for growth across fintech and payments.
• Solid project management skills and coordination ability with stakeholders.

Responsibilities

• Generate, maintain, and increase business opportunities.
• Monitor and ensure smooth processing of partner integration.
• Create and implement strategy to retain existing merchants.
• Maintain good relationships with partners and banks.
• Gather merchant feedback for improvements.
• Conduct team performance planning and review.

Skills

Analytical Thinking

Critical Thinking

Strategic Thinking

Managerial Skill

Attention to detail

Negotiation Skill

Interpersonal Skill

Job description

Group Company

DOKU

Designation

Business Merchant Manager

Office Location

HO Jakarta Jakarta Selatan (Head Office Jakarta)

Job Purpose

Business Merchant Manager main responsibility to create, overview, and apply an effective sales strategy and operational. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Generate, maintain, and increase business opportunities with new and existing partners related to revenue, TPV & TPT achievement.
• Monitor, assist, and ensure smooth processing of partner integration/on-boarding.
• Create and implement strategy to retain existing merchants to keep them active and productive.
• Maintain good relationships with partners and banks.
• Gather merchant feedback and coordinate it with related parties as part of improvement feedback.
• Understand the problems and challenges of merchants and identify ways the business can better address those needs.
• Conduct team performance planning, monitoring, and review to push productive performance.

Qualifications

• At least 5 years of relevant work & leadership experience in a business development and partnerships environment.
• Background and experience in fintech and payment products, working with various stakeholders such as schemes, banks, and other non‑bank financial service companies.
• Ability to identify strategic areas for growth and new revenue streams across fintech and payments.
• Ability to work together with internal stakeholders, especially Product teams, to execute new product plans and ideas.
• Solid project management skills and ability to coordinate with various external and internal stakeholders, including Product, legal, commercial, and tech teams.
• Ability to develop business cases that articulate strategy, value propositions, required investments, and financial returns.

Soft Skills

• Analytical Thinking
• Critical Thinking
• Strategic Thinking
• Managerial Skill
• Attention to detail and multitasking
• Negotiation Skill
• Interpersonal Skill

Hard Skills

• Deep understanding of the fintech industry across various verticals including banking, lending, multi‑finance, and payments.
• Ability to execute the commercial process including business model and legal aspects.
• Understanding of legal terms and contracting.
• Experience in developing go‑to‑market strategies.