Business Development Manager, Health and Benefits

Willis Towers Watson; Jakarta Selatan; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Willis Towers Watson plc is seeking a Business Development Manager in Health and Benefits in Jakarta, Indonesia. The role drives growth, supports sales cycles, and coordinates with insurers and providers to craft competitive proposals.

You will manage SME sales opportunities, support tender processes, onboarding, and marketing activities while maintaining strong client relationships and a focus on quality service. The position requires 5+ years in Employee Benefits and CRM experience.

Qualifications

• 5+ years of relevant experience in Employee Benefits domain area preferred.
• Experience of using a CRM system.
• Experience of working in a service-focused environment.
• Ability to build rapport and respond confidently to customer queries.
• Ability to multi-task and be mindful of deadlines.
• Self-motivated and able to stay focused on clients.
• Committed to quality and continuous improvement.

Responsibilities

• Provide business development support to drive growth in revenue.
• Assist the business development team along the sales journey, including quotations and usage analytics with insurers or providers.
• Support the tender bidding process.
• Assist onboarding of new clients including KYC and other onboarding tasks.
• Handle independently the complete sales process of SME opportunities.
• Support marketing campaigns and event logistics with the marketing team.
• Collaborate on survey projects and follow up with invitees to increase participation.
• Follow up with sales leads to identify client needs and information such as policy renewal dates.

Skills

Communication skills

Multi-tasking

Client focus

Self-motivation

Quality improvement

Tools

CRM system

Job description

Business Development Manager, Health and Benefits

The role is for a Business Development Account Executive in Health & Benefits practice. You will be an integral part of a team that drives business development for Health and Benefits solution, in a quality and efficient manner to our prospects in Indonesia.

Performance Objectives

• Provide business development support to the team to drive growth in revenue.
• Assist the business development team along the sales journey, including support work such as working with insurers or other providers in obtaining quotations and usage analytics, conducting cost, terms and conditions comparison.
• Support the business during a tender bidding process.
• Support the onboarding of new clients including supporting KYC processes or other onboarding required work
• Handle independently the complete sales process of SME sales opportunities
• Support marketing campaigns with tasks such as managing event invitation lists, following up with participants and working with marketing team on event logistics
• Work with business development and advisory team on survey projects, follow up with invitees to drive up the survey participation rate.
• Follow-up with sales leads from sources such as marketing campaigns or survey participants; call up clients to identify client needs and information, such as their policy renewal date, current insurance policy information
• Possess excellent communicational skills to convey, influence and persuade.

Clients

• Communicate effectively with prospects and other H&B teams.
• Attend team or prospect meetings as appropriate and present knowledgeable and professional image of WTW.
• Ensure that clients’ business expectations are aligned with commitment at all times.
• Assist the business development team in pipeline management
• Assist the business development team on preparing proposals and prospect presentation materials

People

• Work effectively within the team dynamic.
• Recognize and communicate potential issues to team leader as appropriate

5+ years of relevant experience in Employee Benefits domain area is preferred

• Experience of using a CRM system.
• Experience of working in a service focused environment.
• Ability to build rapport and respond confidently to customer queries.
• Ability to multi-task and be mindful of deadlines.
• Self-motivated and ability to remain focused on clients.
• Committed to quality and continuous improvement.