Business Development Manager, Health and Benefits

WTW; Jakarta Pusat; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

WTW is seeking a Business Development Account Executive for the Health & Benefits practice in Indonesia. You will be integral to the team driving new business development for Health and Benefits solutions, managing the sales cycle and client interactions.

Responsibilities include supporting the sales journey, coordinating with insurers, preparing proposals and presentations, and assisting with bids and client onboarding. Strong communication and relationship-building are essential.

Qualifications

• Bachelor’s degree required.
• 5+ years of relevant experience in Employee Benefits preferred.
• Experience with CRM systems.
• Service-focused background with strong communication.
• Ability to build rapport with clients and prospects.
• Strong multitasking and deadline management.
• Commitment to quality and continuous improvement.

Responsibilities

• Drive business development for Health & Benefits solutions in Indonesia.
• Support sales journey and prepare proposals and presentations.
• Coordinate with insurers/providers for quotations and analytics.
• Support tender bidding and onboarding of new clients.
• Manage client relationships and maintain pipeline.

Skills

Experience in Employee Benefits

Customer rapport skills

Multi-tasking ability

Self-motivated

Communication skills

Deadline-oriented

Education

Bachelor’s degree

Tools

CRM system

Job description

Description

The role is for a Business Development Account Executive in Health & Benefits practice. You will be an integral part of a team that drives business development for Health and Benefits solution, in a quality and efficient manner to our prospects in Indonesia.

Performance Objectives:Excellence

• Provide business development support to the team to drive growth in revenue.
• Assist the business development team along the sales journey, including support work such as working with insurers or other providers in obtaining quotations and usage analytics, conducting cost, terms and conditions comparison.
• Support the business during a tender bidding process.
• Support the onboarding of new clients including supporting KYC processes or other onboarding required work
• Handle independently the complete sales process of SME sales opportunities
• Support marketing campaigns with tasks such as managing event invitation lists, following up with participants and working with marketing team on event logistics
• Work with business development and advisory team on survey projects, follow up with invitees to drive up the survey participation rate.
• Follow-up with sales leads from sources such as marketing campaigns or survey participants; call up clients to identify client needs and information, such as their policy renewal date, current insurance policy information
• Possess excellent communicational skills to convey, influence and persuade.

Clients

• Communicate effectively with prospects and other H&B teams.
• Attend team or prospect meetings as appropriate and present knowledgeable and professional image of WTW.
• Ensure that clients’ business expectations are aligned with commitment at all times.

Financial

• Assist the business development team in pipeline management
• Assist the business development team on preparing proposals and prospect presentation materials

People

• Work effectively within the team dynamic.
• Recognize and communicate potential issues to team leader as appropriate

Qualifications

• Bachelor’s degree
• 5+ years of relevant experience in Employee Benefits domain area is preferred
• Experience of using a CRM system.
• Experience of working in a service focused environment.
• Ability to build rapport and respond confidently to customer queries.
• Ability to multi-task and be mindful of deadlines.
• Self-motivated and ability to remain focused on clients.
• Committed to quality and continuous improvement.