Position Title
Product Specialist - Microsoft Solutions
Job Summary
PT. Astra Graphia Information Technology is seeking a proactive and customer-focused Product Specialist to drive the growth of our Microsoft business. In this role, you will build and manage the sales pipeline, identify opportunities across existing and prospective customers, and provide solution advisory and presales support for Microsoft Modern Work, Microsoft 365, Copilot, Copilot Studio, Cloud Computing, and Security solutions.
You will work closely with account managers, Microsoft, partner organizations, delivery teams, and internal stakeholders to develop compelling solutions, support business negotiations, and ensure that proposed solutions are commercially attractive and technically feasible. This is an excellent opportunity for a motivated professional who is eager to develop expertise in cloud, AI, productivity, and security technologies.
Main Responsibilities
- Build, manage, and maintain the Microsoft business pipeline while identifying new opportunities and potential upselling or cross-selling activities.
- Develop sales strategies, maintain accurate forecasts, and coordinate opportunity progress with account managers and relevant stakeholders.
- Assess customer requirements and recommend suitable Microsoft Modern Work, Microsoft 365, Copilot, Copilot Studio, Cloud, and Security solutions.
- Prepare technical and commercial proposals, quotations, tender documents, and supporting materials for procurement and business negotiations.
- Deliver customer presentations, product demonstrations, awareness sessions, workshops, and proof-of-concept activities.
- Collaborate with delivery teams to validate solution feasibility, scope, and implementation considerations.
- Build strong customer relationships and contribute to customer satisfaction, retention, and long-term account growth.
- Create sales enablement materials, workshop content, proposal templates, and knowledge-sharing programs to strengthen team capabilities.
- Engage with Microsoft and the wider partner ecosystem through enablement, accreditation, readiness, incentive, and competency programs.
- Stay current with Microsoft technology roadmaps and contribute to the company's cloud business transformation initiatives.
Education
- Bachelor's degree (S1) in Information Technology, Computer Science, Business, or a related field.
Skills and Attributes
- Understanding of Microsoft 365, Microsoft Copilot, Copilot Studio, Microsoft Security solutions, and cloud computing fundamentals.
- Knowledge of software licensing, presales methodologies, and solution architecture concepts.
- Strong communication, presentation, analytical thinking, and customer relationship-building skills.
- Customer-oriented, collaborative, proactive, and comfortable working with multiple stakeholders.
- Demonstrated initiative, ownership, accountability, and a strong willingness to learn.
- Ability to translate customer needs into clear, commercially relevant, and technically sound solution proposals.
Why Join Us
- Develop your career across high-growth Microsoft technologies, including AI, Cloud, Modern Work, and Security.
- Gain valuable exposure to enterprise customers, strategic partners, and Microsoft-led enablement programs.