Branch Operations Lead for Education & Growth

Ruangguru; Aceh; Vor Ort; IDR 120.000.000 - 180.000.000; Vollzeit

Zusammenfassung

Ruangguru seeks an experienced Branch Operations Lead to coordinate and optimize regional branch activities across Aceh. You will oversee academic processes, events, and promotions to boost student engagement and enrollment.

The role requires proven leadership in operations, sales or marketing, and strong people management to drive branch performance and ensure a superior customer journey.

Qualifikationen

• Requires proven leadership in Sales, Marketing, BD, or Operations.
• Experience in early childhood education or kids-focused businesses is preferred.
• Strong people management and team leadership experience.

Aufgaben

• Coordinate and oversee operations of one or multiple branches within the regional area.
• Lead branch-level initiatives including events, promotions, and marketing activities to drive student engagement and enrollment.
• Manage branch PnL by assessing local market conditions and optimizing revenue and business performance.
• Oversee end-to-end customer experience and journey to ensure service quality, customer satisfaction, and loyalty.

Kenntnisse

Leadership experience

Education/start-up experience

People management

Jobbeschreibung

Ruangguru seeks an experienced Branch Operations Lead to coordinate and optimize regional branch activities across Aceh. You will oversee academic processes, events, and promotions to boost student engagement and enrollment.

The role requires proven leadership in operations, sales or marketing, and strong people management to drive branch performance and ensure a superior customer journey.