Branch Manager - Brain Academy - Tanjung Balai Karimun

Ruangguru; Kepulauan Riau; On-site; IDR 167,400,000 - 390,600,000; Full time

Job summary

Ruangguru is seeking a Branch Operations Leader to coordinate and manage multiple regional branches, ensuring smooth daily operations and overseeing the academic process. You will drive branch initiatives, events, and promotions to boost student engagement and enrollment, while applying strong PnL awareness to optimize revenue.

You will oversee the end-to-end customer journey, delivering high-quality service and building loyalty across the network.

Qualifications

• Bachelor’s degree is required.
• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Strong people management and team leadership skills.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership experience

People management

Education

Bachelor’s Degree in any major

Job description

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to‑to end customer journey to ensure satisfaction and foster loyalty
• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team