Branch Manager - Brain Academy - Jambi Thekok

Ruangguru; Jambi; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Ruangguru is seeking a regional operations leader to coordinate and manage branches across the area, ensuring smooth operations in academic processes and driving student enrollment through events and promotions.

You will oversee PnL considerations, assess local market conditions, identify sales opportunities, and lead a team to deliver exceptional customer experiences and loyalty across the regional network.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Experience in English course/educational/start-up environment advantageous.
• Good knowledge of people management and experience in handling a team.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to‑end customer journey to ensure satisfaction and foster loyalty

Skills

Leadership

Sales & Marketing

Business Operations

Customer experience

People management

Education

Bachelor's Degree

Job description

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to‑to end customer journey to ensure satisfaction and foster loyalty
• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team