Branch Manager - Brain Academy - Priangan Timur

Ruangguru; Indonesia; On-site; IDR 133,920,000 - 312,480,000; Full time

Job summary

Ruangguru is seeking a Regional Operations Leader to coordinate branch activities across the region, ensuring smooth operations and oversight of the academic process. The role drives branch marketing events and promotions to boost student engagement and enrollment, while evaluating local market conditions and opportunities to optimize revenue.

You will oversee the customer journey from first contact to loyalty, leveraging strong leadership and team-management skills.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations (advantageous in education/start-up).
• Good knowledge of people management and experience in handling a team.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership

People management

Sales & Marketing

Business Development

Business Operations

Education

Bachelor’s Degree

Job description

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to‑to end customer journey to ensure satisfaction and foster loyalty
• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team