Branch Manager - Brain Academy - Merangin Bangko

Ruangguru; Pematang Kandis; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Ruangguru is seeking a Regional Operations Leader to coordinate and manage branches across the regional area in Indonesia. You will oversee operations, ensure smooth academic processes, and drive student engagement.

You will lead events, promotions, and marketing initiatives to boost enrollment, apply PnL insights to optimize revenue, and manage the end-to-end customer experience to foster satisfaction and loyalty across the network.

Qualifications

• Bachelor’s degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Operations.
• Good knowledge of people management and team handling.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations.
• Lead branch activities, events, promotions to drive student engagement and enrollment.
• Demonstrate understanding of PnL management and identify sales opportunities to optimize revenue.
• Oversee the customer experience end-to-end to ensure satisfaction and loyalty.

Skills

Leadership

Sales & Marketing

People management

Team management

English education experience

Education

Bachelor’s Degree

Job description

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to‑to end customer journey to ensure satisfaction and foster loyalty
• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team