Branch Manager

Ruangguru for Business; Depok; Presencial; IDR 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

Ruangguru, a leading educational technology company in Indonesia, seeks a Branch Operations Leader to oversee regional operations and drive academic processes across multiple branches. You will lead branch-level initiatives, marketing activities, and customer journey improvements to boost student engagement and enrollment.

The role requires strong leadership in sales and marketing, experience managing a team, and the ability to optimize branch P&L based on local market insights.

Formación

• Bachelor's Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in a learning center/educational/start-up environment is advantageous).
• Good knowledge of people management and experience in handling a team.

Responsabilidades

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty

Conocimientos

Leadership

Sales & Marketing

People Management

Educación

Bachelor's Degree

Descripción del empleo

Ruangguru is an educational technology company that provides an integrated learning experience, enabling students to gain better access to high-quality educational content and services. Through the Ruangguru platform, students can access educational videos, question banks, exam preparation materials, and learning summaries. The presence of Ruangguru has helped families gain access to more affordable education while also improving students' learning outcomes. However, challenges such as equal access to education and educational disparities remain significant issues that need to be addressed. We believe that technology is key to driving meaningful change and delivering higher-quality education for everyone.

Job Descriptions

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty

Job Requirements

• Bachelor's Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an learning center/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team