Boutique Studio Front Desk & Member Experience Lead

PT Flame Studio Bali

Provinsi Bali

On-site

IDR 89,280,000 - 100,440,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Friendly team

Growth opportunity

Job summary

On Flame Studio in Uluwatu is seeking a friendly Receptionist & Front-of-House to be the face of our boutique studio. You will welcome clients, handle bookings via Momence, respond to inquiries on WhatsApp, and help keep the space organized and welcoming.

You will also support memberships, class packages, and retail items, while ensuring a smooth, lively studio atmosphere that reflects our brand values.

Qualifications

Fluent in English (spoken and written) — essential.
Excellent communication and people skills; warm and friendly.
Well-organised, reliable, able to handle several tasks at once.
Comfortable with technology: booking software, WhatsApp, and social media.
Based in or near Uluwatu / the Bukit (preferred).

Responsibilities

Front desk: Welcome and assist clients with warmth and professionalism.
Bookings & scheduling: Manage class schedules and reservations via Momence; respond to enquiries on WhatsApp.
Studio operations: Run the day-to-day studio smoothly and resolve issues calmly.
Social media: Manage and post on Instagram and other platforms to keep the studio active.
Presentation: Keep reception and studio tidy and welcoming at all times.
Sales support: Assist with memberships, class packages, and retail items.

Skills

English fluency

Excellent communication

Well-organised

Multitasking

Customer service

Tools

Momence

Instagram

Job description

You will also support memberships, class packages, and retail items, while ensuring a smooth, lively studio atmosphere that reflects our brand values.

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