Billing & Collections Specialist – Solo

Pt Sumber Inti Perkasa Pembangunan; Surakarta; Hybrid; IDR 120,000,000 - 168,000,000; Full time

Benefits offered by this job

Hybrid work

Health insurance

Professional development

Job summary

Pt Sumber Inti Perkasa Pembangunan in Semarang is seeking a Telecom Billing Specialist to manage billing operations with accuracy and timeliness. You will generate invoices, handle cycles, and resolve inquiries while collaborating with sales, customer service, and finance to maintain data integrity and customer satisfaction.

The role requires an eye for detail, strong analytical skills, and a solid understanding of billing processes in the telecom sector.

Qualifications

• Associate's degree in Accounting, Finance, Business Administration, or a related field.
• 2-4 years of experience in billing, accounting, or financial operations, preferably in the telecom industry.
• Proficiency with billing software and ERP systems.
• Strong understanding of billing principles and practices.
• Excellent analytical, problem-solving, and data management skills.
• Good communication skills, adaptable to a hybrid work environment in Semarang.

Responsibilities

• Process customer billing accurately and efficiently, ensuring adherence to billing cycles and deadlines.
• Generate invoices and ensure all charges, discounts, and adjustments are correctly applied.
• Investigate and resolve billing discrepancies and customer inquiries in a timely and professional manner.
• Maintain billing system data integrity and perform regular data audits.
• Collaborate with sales and customer service teams to resolve billing-related issues.
• Assist in the development and improvement of billing procedures and controls.

Skills

Analytical skills

Attention to detail

Data management

Communication skills

Problem solving

Education

Associate's degree in Accounting, Finance, Business Administration, or a related field

Tools

Billing software

ERP systems

Job description

Our client is seeking an accurate and organized Telecom Billing Specialist to manage their billing operations in Semarang . This role is responsible for ensuring the accurate and timely generation of customer invoices, managing billing cycles, and resolving billing inquiries. You will work closely with sales, customer service, and finance departments to maintain data integrity and customer satisfaction. This position requires a keen eye for detail, strong analytical skills, and a solid understanding of billing processes within the telecommunications sector, operating in a hybrid work model.

Key Responsibilities

• Process customer billing accurately and efficiently, ensuring adherence to billing cycles and deadlines.
• Generate invoices and ensure all charges, discounts, and adjustments are correctly applied.
• Investigate and resolve billing discrepancies and customer inquiries in a timely and professional manner.
• Maintain billing system data integrity and perform regular data audits.
• Collaborate with sales and customer service teams to resolve billing-related issues.
• Assist in the development and improvement of billing procedures and controls.

Requirements

• Associate's degree in Accounting, Finance, Business Administration, or a related field.
• 2-4 years of experience in billing, accounting, or financial operations, preferably in the telecom industry .
• Proficiency with billing software and ERP systems.
• Strong understanding of billing principles and practices.
• Excellent analytical, problem-solving, and data management skills.
• Good communication skills, adaptable to a hybrid work environment in Semarang .

Benefits

• Competitive annual salary and benefits package.
• Hybrid work arrangement offering a mix of office and remote work.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and accounting certifications.
• A supportive team environment within a growing telecommunications company.