Barista

Hiloker; Jawa Barat; Hybrid; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Health insurance

Professional development opportunities

Menu development freedom

Remote management support

Job summary

Hiloker is seeking a Barista & Cafe Supervisor to lead operations at a popular independent cafe in Makassar. The role combines expert coffee craftsmanship with staff supervision, inventory control, and ensuring a welcoming customer experience, even as some duties are managed remotely.

You will mentor staff, uphold quality standards, and contribute to a positive work culture that rewards skill and dedication in a cafe setting.

Qualifications

• Proven experience as a Barista, with expertise in brewing methods and latte art.
• Previous supervisory or leadership experience in a cafe/restaurant.
• Strong knowledge of coffee beans, flavors, and brewing techniques.
• Excellent customer service and interpersonal skills.
• Ability to train and motivate a team effectively.
• Familiarity with cafe POS systems and inventory management.

Responsibilities

• Prepare and serve a variety of high-quality coffee beverages with precision.
• Supervise and train cafe staff on beverage prep, service standards, and procedures.
• Manage inventory of beans, milk, pastries, and cafe supplies.
• Oversee daily cafe operations to maintain a clean, inviting environment.
• Handle customer inquiries and resolve issues promptly and professionally.
• Implement quality control measures for beverages and food items.

Skills

Barista skills

Team leadership

Inventory management

Customer service

Training others

POS systems

Tools

Cafe POS systems

Job description

About the Role

Our client is searching for a passionate and skilled Barista & Cafe Supervisor to lead operations at a popular independent cafe in Makassar. This exciting, fully remote-controllable role involves not only crafting exceptional coffee beverages but also supervising staff, managing inventory, and ensuring a welcoming atmosphere for all customers. You will be instrumental in upholding the cafe's reputation for quality coffee and outstanding customer service, fostering a positive work culture that values skill and dedication, even while managing remotely.

Key Responsibilities

• Prepare and serve a variety of high-quality coffee and espresso-based beverages with precision and care.


• Supervise and train cafe staff on beverage preparation, customer service standards, and operational procedures.


• Manage inventory of coffee beans, milk, pastries, and other cafe supplies, ensuring stock levels are maintained.


• Oversee daily cafe operations, ensuring a clean, organized, and inviting environment for customers.


• Handle customer inquiries, feedback, and resolve any issues that may arise promptly and professionally.


• Implement and maintain quality control measures for all beverages and food items.

Requirements

• Proven experience as a Barista, with expertise in various brewing methods and latte art.


• Previous experience in a supervisory or leadership role within a cafe or restaurant setting is highly preferred.


• Strong knowledge of coffee beans, flavor profiles, and brewing techniques.


• Excellent customer service and interpersonal skills.


• Ability to train and motivate a team effectively.


• Familiarity with cafe POS systems and inventory management.

Benefits

• Competitive salary and potential for performance-based bonuses.


• Health insurance benefits.


• Opportunities for professional development and advanced barista training.


• Creative freedom in menu development and drink specials.


• A supportive and flexible remote management structure for our Makassar-based cafe operations.