Banquet Manager | AYANA Komodo

Ayana Hospitality; Labuan Bajo; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

AYANA Hospitality is seeking a Banquet Manager for the AYANA Komodo luxury resort in Labuan Bajo, Indonesia. You will oversee all banquet events, ensuring top-quality food and beverage service and seamless coordination with event clients and hotel departments.

Lead and train banquet staff, supervise operations during events, manage inventory and equipment, and uphold SOPs. The role requires strong communication in English and Indonesian and a hands-on approach in a fast-paced, luxury

Qualifications

• Bachelor's degree in Hospitality or related field.
• Minimum 3 years' relevant banquet/hospitality experience.
• Excellent communication in English and Indonesian.
• Strong leadership and team management abilities.
• Proficiency with MS Office and Google Suite.

Responsibilities

• Supervise and manage all banquet events within the resort, ensuring top service and satisfaction.
• Inspect food and beverage quality during events to maintain standards.
• Train and lead banquet staff to deliver excellent service per SOP.
• Manage inventory and stock related to banquet equipment and supplies.
• Collaborate with other departments and clients to schedule and execute events.
• Build relationships with clients and incorporate feedback for future events.

Skills

Staff leadership

English fluency

Indonesian fluency

Event management

Vendor coordination

MS Office

Google Suite

Problem solving

Team training

Hospitality operations

Education

Bachelor's degree in Hospitality

Job description

AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.

Responsibilities

• Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction
• Ensure that all banquet operations run smoothly and efficiently while inspecting food and beverage quality during events
• Manage, train, and lead banquet staff members in delivering excellent customer service while following standard operating procedures
• Manage inventory and stock control related to equipment and supplies needed for banquet-related events
• Create and maintain a positive, enthusiastic working environment that heightens morale and productivity among team members
• Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, and private parties
• Establish strong relationships with clients and take into consideration customer feedback and requests when planning future events

• Minimum of 3 years of relevant work experience in the hospitality industry
• Bachelor's Degree or equivalent in Hospitality, or related field
• Excellent verbal and written communication skills in both English and Indonesian
• Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment
• Proficient with computer programs for creating spreadsheets and documents such as Microsoft Office and Google Suite
• Problem-solving skills to effectively resolve issues related to all aspects of banquet operations
• Ability to work flexible hours, including evenings, weekends, and holidays.