Banquet Manager | AYANA Komodo

Ayana Hospitality; Labuan Bajo; Vor Ort; IDR 300.000.000 - 420.000.000; Vollzeit

Zusammenfassung

AYANA Hospitality seeks a Banquet Manager for AYANA Komodo in Labuan Bajo, Indonesia. You will organize and administer all banquet events, oversee top-quality F&B service, ensure customer satisfaction, and coordinate with staff to execute weddings, corporate events, and private parties.

Strong leadership and communication in English and Indonesian are essential. The role requires a minimum of three years in hospitality, a Bachelor’s degree or equivalent, and proficiency with Microsoft Office and

Qualifikationen

• Minimum of 3 years of relevant work experience in the hospitality industry.
• Excellent verbal and written communication skills in English and Indonesian.
• Bachelor’s Degree or equivalent in Hospitality or related field.

Aufgaben

• Supervise and manage all banquet events within the resort, ensuring outstanding service.
• Ensure banquet operations run smoothly and inspect food and beverage quality during events.
• Lead, train, and manage banquet staff to deliver excellent customer service.
• Manage inventory and stock control for banquet equipment and supplies.
• Foster a positive, enthusiastic working environment to heighten morale and productivity.
• Collaborate with department managers and clients to flawlessly execute events.
• Build strong client relationships and incorporate feedback for future events.

Kenntnisse

English Indonesian communication

Ausbildung

Bachelor’s Degree in Hospitality

Tools

Microsoft Office

Google Suite

Jobbeschreibung

AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.

Responsibilities

• Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction

• Ensure that all banquet operations run smoothly and efficiently while inspecting food and beverage quality during events

• Manage, train, and lead banquet staff members in delivering excellent customer service while following standard operating procedures

• Manage inventory and stock control related to equipment and supplies needed for banquet-related events

• Create and maintain a positive, enthusiastic working environment that heightens morale and productivity among team members

• Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, and private parties

• Establish strong relationships with clients and take into consideration customer feedback and requests when planning future events

• Minimum of 3 years of relevant work experience in the hospitality industry

• Bachelor’s Degree or equivalent in Hospitality, or related field

• Excellent verbal and written communication skills in both English and Indonesian

• Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment

• Proficient with computer programs for creating spreadsheets and documents such as Microsoft Office and Google Suite

• Problem-solving skills to effectively resolve issues related to all aspects of banquet operations

• Ability to work flexible hours, including evenings, weekends, and holidays.