Banquet Manager | AYANA Komodo

Ayana Hospitality; Kecamatan Soromandi; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

AYANA Hospitality’s AYANA Komodo resort in Labuan Bajo seeks a Banquet Manager to organize and oversee all banquet events, ensuring top-tier food and beverage service and customer satisfaction. You’ll coordinate with staff, manage inventory, and collaborate with clients to flawlessly execute weddings, corporate events, and private parties.

The role requires 3+ years in hospitality, a hospitality degree, and strong English/Indonesian communication, with flexibility to work evenings, weekends, and

Qualifications

• Minimum 3 years of relevant work experience in hospitality.
• Bachelor's Degree or equivalent in Hospitality or related field.
• Excellent verbal and written communication in English and Indonesian.
• Experience in managing and training a team in a fast-paced environment.
• Proficient with Microsoft Office and Google Suite.
• Strong problem-solving skills and flexibility with hours.

Responsibilities

• Supervise and manage all banquet events within the resort, ensuring top service.
• Inspect food and beverage quality during events to guarantee standards.
• Train, lead, and develop banquet staff to deliver excellent service.
• Oversee inventory and stock control for banquet equipment and supplies.
• Foster a positive, productive working environment for the team.
• Collaborate with department managers and clients to schedule events.
• Build strong client relationships and incorporate feedback for future events.

Skills

Communication skills

Team management

English & Indonesian

Microsoft Office

Google Suite

Problem solving

Education

Bachelor's Degree in Hospitality

Tools

Microsoft Office

Google Suite

Job description

AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.

Responsibilities

• Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction
• Ensure that all banquet operations run smoothly and efficiently while inspecting food and beverage quality during events
• Manage, train, and lead banquet staff members in delivering excellent customer service while following standard operating procedures
• Manage inventory and stock control related to equipment and supplies needed for banquet-related events
• Create and maintain a positive, enthusiastic working environment that heightens morale and productivity among team members
• Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, and private parties
• Establish strong relationships with clients and take into consideration customer feedback and requests when planning future events

Requirements

• Minimum of 3 years of relevant work experience in the hospitality industry
• Bachelor's Degree or equivalent in Hospitality, or related field
• Excellent verbal and written communication skills in both English and Indonesian
• Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment
• Proficient with computer programs for creating spreadsheets and documents such as Microsoft Office and Google Suite
• Problem-solving skills to effectively resolve issues related to all aspects of banquet operations
• Ability to work flexible hours, including evenings, weekends, and holidays