Banquet Manager | AYANA Komodo

Ayana Hospitality; Komodo; On-site; IDR 230,000,000 - 290,000,000; Full time

Job summary

AYANA Komodo, part of AYANA Hospitality, seeks a Banquet Manager to organize and oversee all banquet events at the Labuan Bajo resort. You will supervise event operations, ensure superb F&B service, and coordinate with client needs.

Ideal candidate has at least 3 years in hospitality, a bachelor’s in hospitality, and strong English and Indonesian communication, with proven leadership and ability to train staff in a fast-paced setting.

Qualifications

• Minimum 3 years in hospitality
• Bachelor's degree in Hospitality or related field
• Fluent in English and Indonesian (verbal and written)
• Experience leading and training staff in a fast-paced environment
• Proficient with spreadsheets and documents (MS Office, Google Suite)
• Willing to work evenings, weekends, and holidays

Responsibilities

• Supervise and manage all banquet events while ensuring top service and guest satisfaction
• Ensure banquet operations run smoothly and monitor food & beverage quality during events
• Lead, train, and manage banquet staff to deliver excellent service per SOPs
• Oversee inventory and stock control for banquet equipment and supplies
• Foster a positive, energized work environment to boost morale and productivity
• Coordinate with other departments and clients to schedule flawless events, incl. weddings, corporate, private parties
• Build strong client relationships and incorporate feedback into future plans

Skills

Hospitality leadership

Event management

Team training

English proficiency

Indonesian proficiency

Microsoft Office

Google Suite

Education

Bachelor's degree in Hospitality

Tools

Microsoft Office

Google Suite

Job description

AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.

AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.

Responsibilities

• Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction
• Ensure that all banquet operations run smoothly and efficiently while inspecting food and beverage quality during events
• Manage, train, and lead banquet staff members in delivering excellent customer service while following standard operating procedures
• Manage inventory and stock control related to equipment and supplies needed for banquet-related events
• Create and maintain a positive, enthusiastic working environment that heightens morale and productivity among team members
• Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, and private parties
• Establish strong relationships with clients and take into consideration customer feedback and requests when planning future events

Requirements

• Minimum of 3 years of relevant work experience in the hospitality industry
• Bachelor's Degree or equivalent in Hospitality, or related field
• Excellent verbal and written communication skills in both English and Indonesian
• Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment
• Proficient with computer programs for creating spreadsheets and documents such as Microsoft Office and Google Suite
• Problem-solving skills to effectively resolve issues related to all aspects of banquet operations
• Ability to work flexible hours, including evenings, weekends, and holidays.