Banking Relations & Compliance Specialist

Pt Mitra Solusi Lelang; Banjar; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Manulife Financial Corporation, a global financial services company, is seeking a diligent professional to support compliance, bank liaison, and customer service activities in Indonesia. The role involves training bank staff on insurance planning, sales techniques, product knowledge, and regulatory requirements.

The position emphasizes integrity, accountability, and teamwork, with opportunities to contribute to risk management and customer satisfaction within a multinational framework.

Qualifications

• Bachelor's degree or above; finance/marketing/economy majors preferred; relevant experience accepted.
• Proactive with a strong sense of responsibility.
• Strong verbal and written communication skills.
• Strong observation, analytical and problem-solving abilities.
• Ability to work independently and in a team.
• Hard-working and able to work under pressure.
• High ethical standards and good conduct with alignment to company values.
• Experience in insurance, banking, or sales is preferred.

Responsibilities

• Comply with daily management and quality regulations; attend trainings and meetings; log activities.
• Coordinate with bank personnel at branch offices and promote sales to hit targets.
• Train bank staff on insurance demand planning, sales skills, product knowledge and compliance.
• Handle document distribution/collection and assist with claims and after-sales services.
• Report violations or risks and propose timely improvements.
• Complete other tasks as assigned by supervisor.
• Follow regulator rules and company/regional/global policies.
• Adhere to company operations processes and national laws, ethics.
• Maintain integrity and avoid false financial notes.
• Maintain risk-control awareness.

Skills

Proactive

Communication

Analytical thinking

Problem solving

Teamwork

Working under pressure

Integrity

Education

Bachelor's degree

Job description

Manulife Financial Corporation, a global financial services company, is seeking a diligent professional to support compliance, bank liaison, and customer service activities in Indonesia. The role involves training bank staff on insurance planning, sales techniques, product knowledge, and regulatory requirements.

The position emphasizes integrity, accountability, and teamwork, with opportunities to contribute to risk management and customer satisfaction within a multinational framework.