Bali Travel Concierge & Itinerary Architect

Kija Travel; Provinsi Bali; On-site; IDR 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Exclusive travel discounts

Familiarisation trips

Professional development

Flexible working arrangements

Job summary

Based in Bali, Kija Travel seeks a dedicated Travel Consultant to design personalised itineraries and advise clients on destinations, accommodations, and travel logistics. The role focuses on understanding client needs, accurate bookings, and delivering exceptional service to build lasting client relationships.

You'll collaborate with suppliers, stay current on visa rules, and promote travel packages, while benefiting from development opportunities, employee discounts, and flexible working

Qualifications

• Experience as Travel Consultant or Travel Agent in travel industry.
• Excellent knowledge of destinations, climate, culture.
• Strong communication and organisational skills.
• Ability to work independently and in a team.
• Fluency in English; additional languages desirable.

Responsibilities

• Consulting with clients to understand travel preferences, budget, and requirements to create tailored travel itineraries.
• Providing knowledge and recommendations on destinations, accommodations, and travel services.
• Processing travel bookings including flights, hotels, car rentals, tours, and other travel arrangements.
• Liaising with travel suppliers, airlines, hotels, and tour operators to secure the best rates and availability for clients.
• Handling client inquiries and complaints in a professional and timely manner to ensure exceptional customer service.
• Maintaining accurate records of client bookings, preferences, and special requirements.
• Staying up-to-date with travel industry trends, new destinations, visa requirements, and travel regulations.
• Promoting travel packages and services to potential clients through various communication channels.
• Managing travel documentation and ensuring visas/travel permits are obtained.
• Building and maintaining strong relationships with clients to encourage repeat business.

Skills

Travel consultancy

Customer service

Communication skills

Fluent English

Tools

Travel booking systems

Job description

Based in Bali, Kija Travel seeks a dedicated Travel Consultant to design personalised itineraries and advise clients on destinations, accommodations, and travel logistics. The role focuses on understanding client needs, accurate bookings, and delivering exceptional service to build lasting client relationships.

You'll collaborate with suppliers, stay current on visa rules, and promote travel packages, while benefiting from development opportunities, employee discounts, and flexible working