Executive Visa & Client Support Consultant

PT. Evisa Bali Investama; Denpasar; On-site; IDR 240,000,000 - 360,000,000; Full time

Benefits offered by this job

Supportive working environment

Job summary

E-Visa Bali is seeking a detail-oriented Executive Consultant to handle client inquiries and assist with visa, KITAS, and related services. You will support clients through various service processes and coordinate with internal teams to ensure smooth progress.

Based in Bali, this full-time role emphasizes client support, documentation accuracy, and ongoing service reminders. If you are service-minded, organized, and thrive in a fast-paced environment, we want to hear from you.

Qualifications

• Minimum 1 year experience in a consulting company, business services, or customer service.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Able to communicate in English (spoken and written).
• Responsible, proactive, and able to work in a fast-paced environment.

Responsibilities

• Handle client inquiries via WhatsApp, phone calls, email, and in-person meetings if required.
• Assist clients throughout visa, KITAS, and other service processes.
• Maintain strong and professional relationships with clients.
• Provide reminders related to ongoing and upcoming services.
• Coordinate with internal teams regarding client needs and application progress.
• Ensure all client data and documents are accurate and properly managed.

Skills

Attention to detail

Communication skills

Interpersonal skills

English proficiency

Proactive/work ethic

Job description

E-Visa Bali is seeking a detail-oriented Executive Consultant to handle client inquiries and assist with visa, KITAS, and related services. You will support clients through various service processes and coordinate with internal teams to ensure smooth progress.

Based in Bali, this full-time role emphasizes client support, documentation accuracy, and ongoing service reminders. If you are service-minded, organized, and thrive in a fast-paced environment, we want to hear from you.