Bali Assistant General Manager - Retail & F&B Ops

PT Bali Spirit; Kecamatan Ubud; On-site; IDR 223,200,000 - 468,720,000; Full time

Job summary

PT Bali Spirit in Bali is seeking an experienced and hands-on Assistant General Manager to oversee daily operations and support the General Manager.

You will lead retail and F&B teams, drive guest satisfaction, monitor performance, and contribute to business development and promotions. The role requires strong leadership and the ability to thrive in a fast-paced, multicultural environment.

Qualifications

• Proven experience in a management or supervisory role.
• Experience in retail, F&B, hospitality, or related sectors.
• Strong leadership, communication, and organizational skills.
• Commercially minded with good understanding of operations and profitability.
• Ability to work hands-on in a fast-paced, multicultural environment.
• Experience living or working in Bali preferred.

Responsibilities

• Assist the General Manager in overseeing daily business operations
• Manage and coordinate teams across retail and F&B operations
• Ensure high standards of customer service and guest experience
• Monitor operational performance, sales, costs, and profitability
• Support recruitment, training, and performance management of staff
• Develop and implement operational procedures and improvements
• Coordinate with suppliers, partners, and other stakeholders
• Assist with business development, marketing, and promotional activities
• Identify opportunities to improve efficiency, revenue, and customer satisfaction
• Act as the General Manager's representative when required

Job description

PT Bali Spirit in Bali is seeking an experienced and hands-on Assistant General Manager to oversee daily operations and support the General Manager.

You will lead retail and F&B teams, drive guest satisfaction, monitor performance, and contribute to business development and promotions. The role requires strong leadership and the ability to thrive in a fast-paced, multicultural environment.