Associate Telemarketing Manager

Aia Group; Jakarta Pusat; Vor Ort; IDR 250.000.000 - 450.000.000; Vollzeit

Zusammenfassung

Aia Group di Jakarta, Indonesia, membuka posisi Associate Telemarketing Manager untuk memimpin produksi penjualan bulanan dan tahunan serta memastikan kualitas operasional tim.

Peran ini mencakup analisis trafik database, perencanaan penjualan, dan kolaborasi dengan QA serta tim terkait untuk meningkatkan kinerja secara berkelanjutan.

Aufgaben

• Menilai kinerja produksi bulanan dan tahunan sesuai target AIA.
• Memastikan kualitas kinerja harian, bulanan, dan tahunan.
• Mengelola database pemetaan anggota tim dan strategi pemanfaatannya.
• Menganalisis trafik database dan hasil penjualan (gross dan kualitas) setiap hari.
• Melakukan evaluasi dan perencanaan penjualan harian, mingguan, dan bulanan.
• Bekerja sama dengan QA untuk meningkatkan kinerja tim secara berkala.
• Mengelola kapasitas penjualan setiap bulan sesuai target.
• Melatih dan mengembangkan SPV dan TSR secara berkala.
• Menyusun laporan harian, mingguan, dan bulanan untuk Sales Manager dan tim DMTM.
• Berkolaborasi dengan tim TDX untuk pengembangan skill TSR.

Jobbeschreibung

Associate Telemarketing Manager

Perusahaan : Aia Group Jenis Pekerjaan : Full-Time Jakarta, Indonesia

Deskripsi Pekerjaan - Associate Telemarketing Manager

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Responsible and achieve monthly and yearly production result as targeted by AIA

• Responsible and achieve monthly and yearly production result as targeted by AIA
• Responsible of quality performance by daily, monthly and yearly basis
• Ensure, manage, control, monitor team member mapping database (mapping align with TSR’s skill), database distribution and utilization also database strategy per vintage and campaigns by daily basis
• Analyse database traffic and sales result (gross and quality) everyday
• Sales review and planning (Daily, Weekly, & Monthly)
• Collaborate with QA team to fixing and increasing team quality performance by weekly and/or monthly or whenever needed.
• Responsible of sales capacity every month as targeted by AIA
• Coach and develop SPV and TSRs by regular basis
• Responsible and provide reports by daily, weekly and monthly to Sales Manage and/or DMTM team
• Collaborate with TDX team for TSRs skill development

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.