Application Support & Implementation Specialist
PT. CJ Logistics Indonesia
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
PT. CJ Logistics Indonesia is seeking an experienced Application Support and Implementation professional to join our team in North Jakarta, on a full-time basis.
You will support the deployment and ongoing maintenance of critical business applications that drive our logistics operations, acting as a bridge between technical teams and business stakeholders. You will lead implementation projects, configure and customize software, and develop comprehensive documentation and training to ensure user
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- Proven experience in application support, implementation, or project management within ICT.
- Strong understanding of SDLC and implementation methodologies.
- Ability to translate technical concepts for non-technical audiences.
- Excellent communication and interpersonal skills across organizational levels.
Responsibilities
- Provide technical support and troubleshooting for business-critical applications throughout the implementation lifecycle.
- Lead application implementation projects from planning through deployment within timelines and budgets.
- Collaborate with IT, operations, and business units to gather requirements and translate them into technical solutions.
- Configure and customize applications to meet business needs and workflows.
- Develop documentation, training materials, and user guides for end-user adoption.
Skills
Education
Tools
Job description
PT. CJ Logistics Indonesia is seeking an experienced Application Support and Implementation professional to join our team in North Jakarta, on a full-time basis.
You will support the deployment and ongoing maintenance of critical business applications that drive our logistics operations, acting as a bridge between technical teams and business stakeholders. You will lead implementation projects, configure and customize software, and develop comprehensive documentation and training to ensure user
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