Application Support & Implementation Specialist

PT. CJ Logistics Indonesia

Jakarta Utara

On-site

IDR 420,000,000 - 660,000,000

Full time

7 days ago
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Job summary

PT. CJ Logistics Indonesia is seeking an experienced Application Support and Implementation professional to join our team in North Jakarta, on a full-time basis.

You will support the deployment and ongoing maintenance of critical business applications that drive our logistics operations, acting as a bridge between technical teams and business stakeholders. You will lead implementation projects, configure and customize software, and develop comprehensive documentation and training to ensure user

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
  • Proven experience in application support, implementation, or project management within ICT.
  • Strong understanding of SDLC and implementation methodologies.
  • Ability to translate technical concepts for non-technical audiences.
  • Excellent communication and interpersonal skills across organizational levels.

Responsibilities

  • Provide technical support and troubleshooting for business-critical applications throughout the implementation lifecycle.
  • Lead application implementation projects from planning through deployment within timelines and budgets.
  • Collaborate with IT, operations, and business units to gather requirements and translate them into technical solutions.
  • Configure and customize applications to meet business needs and workflows.
  • Develop documentation, training materials, and user guides for end-user adoption.

Skills

Project management
SDLC
Technical documentation
Cross-functional collaboration
English communication

Education

Bachelor's degree in IT / CS / BIS

Tools

ERP systems
CRM platforms

Job description

PT. CJ Logistics Indonesia is seeking an experienced Application Support and Implementation professional to join our team in North Jakarta, on a full-time basis.

You will support the deployment and ongoing maintenance of critical business applications that drive our logistics operations, acting as a bridge between technical teams and business stakeholders. You will lead implementation projects, configure and customize software, and develop comprehensive documentation and training to ensure user

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