Admin Villa

Pengiklan Anonim; Provinsi Bali; On-site; IDR 78,120,000 - 122,760,000; Part time

Job summary

Silcane Cirebon is seeking an experienced Admin Villa for a contract-based leadership role in Bali. You will oversee villa operations, guest services, and administrative processes to ensure exceptional experiences and smooth day-to-day management.

You will coordinate between departments, maintain records, manage inventory, and lead with proactive problem-solving to uphold high service standards for guests.

Qualifications

• Proven experience in villa management or hospitality administration.
• Strong organizational and administrative skills.
• Excellent communication and guest relations abilities.
• Detail-oriented and proactive problem-solver.
• Fluency in English; Indonesian is a plus.
• Knowledge of Balinese regulations is advantageous.

Responsibilities

• Managing daily administrative operations of the villa, including guest check-ins, check-outs, and administrative documentation
• Coordinating with housekeeping, maintenance, and guest services teams to ensure villa standards are met and maintained
• Overseeing guest communications, responding to enquiries and resolving any operational or service issues promptly
• Maintaining accurate records of bookings, guest information, payments and administrative files
• Managing inventory levels for supplies, amenities, and equipment across the property
• Scheduling and coordinating villa maintenance, repairs, and preventative upkeep activities
• Preparing reports on occupancy rates, operational metrics, and villa performance for management review

Skills

Villa management

Guest relations

Hospitality administration

Organization

Communication

Problem solving

Job description

About the role

Silcane Cirebon is seeking an experienced Admin Villa to join our team on a contract basis. This is an operational leadership position based in Bali, where you will oversee the administrative and day-to-day management of our villa properties. This role is crucial to ensuring seamless operations, exceptional guest experiences, and the smooth functioning of all administrative processes. You will be the backbone of our villa management, coordinating between various departments and ensuring that all guests receive the highest standard of service and accommodation.

Key responsibilities

Managing daily administrative operations of the villa, including guest check-ins, check-outs, and administrative documentation

Coordinating with housekeeping, maintenance, and guest services teams to ensure villa standards are met and maintained

Overseeing guest communications, responding to enquiries and resolving any operational or service issues promptly

Maintaining accurate records of bookings, guest information, payments and administrative files

Managing inventory levels for supplies, amenities, and equipment across the property

Scheduling and coordinating villa maintenance, repairs, and preventative upkeep activities

Preparing reports on occupancy rates, operational metrics, and villa performance for management review

What we're looking for

Proven experience in villa management, hospitality administration, or a similar property management role

Strong organisational and administrative skills with excellent attention to detail

Exceptional communication and interpersonal skills, with the ability to engage effectively with guests and staff

Knowledge of hospitality standards and best practices in villa or resort management

Ability to work independently and as part of a team in a fast-paced environment

Problem-solving abilities and a proactive approach to challenges

Fluency in English; additional languages (particularly Indonesian) are highly desirable

Knowledge of local Balinese regulations and business practices is advantageous