Admin Marketing Full Time Denpasar

Timedoor; Denpasar; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

hisensei, an online private tutoring service for Cambridge and IB curricula and SAT/ACT prep, seeks a Full-Time Admin Marketing to be the main contact for families.

You will handle parent communication, enrollment conversations, scheduling, invoicing, and support promotional campaigns in a collaborative, international team.

Qualifications

• Minimum D3/S1 in any field.
• 1+ years in admin, marketing, sales, or customer service.
• Excellent written and spoken English; you will be advising international families daily.
• Confident communicator capable of consultative conversations.
• Comfortable with Google Workspace, Excel/Spreadsheets, WhatsApp Business, and Instagram.
• Detail-oriented and organized with genuine care for student outcomes.

Responsibilities

• Serve as the primary contact for parents and students throughout their journey with us.
• Consult with parents to understand their child’s academic goals, curriculum, and exam timeline, then recommend the right programme and tutor.
• Conduct trial class follow-ups and enrollment conversations.
• Provide regular progress updates to parents and handle feedback, concerns, and requests.
• Build long-term relationships that drive retention and referrals.
• Schedule students and tutors; manage rescheduling.
• Handle enrollment administration: contracts, student records, and class documentation.
• Create and issue invoices, track payments, and follow up on outstanding bills.
• Maintain internal databases, reports, and operational documentation.
• Coordinate with tutors on class reports, attendance, and material distribution.
• Support promotional campaigns, partnership activations, and events.

Skills

Google Workspace

Excel/Spreadsheets

WhatsApp Business

Instagram

English proficiency

Communication

Organization

Education

D3/S1 degree

Tools

Canva

CRM tools

Invoicing software

Job description

hisensei is an online private tutoring service for Cambridge and IB international curricula (IGCSE, A Level, IBDP) and SAT/ACT preparation. We're hiring a Full-Time Admin Marketing who will act as the main point of contact for our families — part administrator, part education consultant.

What you’ll do

Parent Communication & Consultation

• Serve as the primary contact for parents and students throughout their journey with us
• Consult with parents to understand their child's academic goals, curriculum, and exam timeline, then recommend the right programme and tutor
• Conduct trial class follow-ups and enrollment conversations
• Provide regular progress updates to parents and handle feedback, concerns, and requests
• Build long-term relationships that drive retention and referrals

Admin & Operations

• Manage student and tutor scheduling, including rescheduling and make-up classes
• Handle enrollment administration: contracts, student records, and class documentation
• Create and issue invoices, track payments, and follow up on outstanding bills
• Maintain internal databases, reports, and operational documentation
• Coordinate with tutors on class reports, attendance, and material distribution
• Support promotional campaigns, partnership activations, and events

What we’re looking for

• Minimum D3/S1 in any field
• 1+ years in admin, marketing, sales, or customer service (education industry strongly preferred)
• Excellent written and spoken English — you’ll be advising international families daily
• Confident communicator who can hold a consultative conversation, not just answer questions
• Comfortable with Google Workspace, Excel/Spreadsheets, WhatsApp Business, and Instagram
• Detail-oriented and organized, with genuine care for student outcomes

Nice to have

• Familiarity with Cambridge, IB, or SAT/ACT pathways
• Experience with Canva, CRM tools, or invoicing software

What we offer

• Growth opportunity within an expanding education group
• Collaborative, international work environment