Branch Manager

PT IDP Consulting Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

IDP Consulting Indonesia in East Java (Surabaya) seeks a sales and leadership professional to drive growth in student placement services. The role focuses on building a high-performing office culture, expanding client relations, and achieving revenue targets in a regional market.

You will lead a team, collaborate across internal functions, and ensure alignment with local regulations while delivering strong client outcomes.

Qualifications

• Bachelor's or Master's Degree (preferable)
• Minimum 4 years of experience, especially in Education Industry
• Experience handling a team would be preferred
• Working experience in a target-based sales environment
• Excellent presentation and communication skills
• Good written and verbal English skills

Responsibilities

• Develop and maintain a strong sales and service culture within the business
• Identify, develop and implement strategies to achieve business and revenue targets for the office
• Monitor results and initiate corrective action where required
• Collaborate with internal team to develop lead generation programs and ensure counselling capacity as per targets
• Lead and support team to improve sales productivity through CRM adoption, pipeline management, and conversion benchmarks

Skills

Excellent presentation

English proficiency

Education

Bachelor's or Master's degree

Job description

Achieve the short-term goals in assigned offices & execute the long-term strategy of the company to strengthen its position as leading student placement service provider. This to be achieved by finding the right balance between local needs of customers and global operating model.

Strengthen company’s leadership build to become one of top 2 players in Multi-Destination.

Develop and execute activities to attract potential students and convert them into enrollments for each study destination.

Provide strong leadership by communicating the company’s vision and building a results-driven, high-performing office team.

Provide mentoring, coaching, ongoing communication thereby driving for high engagement and excellent business results

Build strong client support through ongoing engagement and client relations.

Build strong working matrix relationships with internal teams to deliver optimal results.

Work with internal finance team to ensure compliance with all applicable country and local laws and policies

SALES:

Develop and maintain a strong sales and service culture within the business

Identify, develop and implement strategies to achieve business and revenue targets for the office.

Monitor results and initiate corrective action where required.

Collaborate with internal team to develop and implement lead generation programs including events, client office visits, etc., ensure counselling capacity as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved.

Establish best practice frameworks and mechanisms based on IDP's core SOP model

Lead and support team office to improve sales productivity through the implementation of global CRM system adoption, pipeline management, and conversion benchmarks. Improve sales skills through training.

WHAT WE'RE LOOKING FOR :

Bachelor's or Master's Degree (preferable), any field

Working Experience: Minimum 4 years of experience, especially in Education Industry. Has experience handling team would be preferred

Have working experience in a target-based sales environment

Excellent presentation and communication skills

Good written and verbal English skills

Placed in East Java.

SKILLS

Customer Satisfaction

Analytical thinking

Strategic Thinking

Teamwork

Managing Change

Communicating at the level required of your position

Leading a team

Project Management

Organizing and managing people

Evaluating situation

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Education, Training & Professional Development 51-100 employees

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada, and New Zealand institutions, English-language testing and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities, and organisations than any other. We also operate English language teaching schools in South East Asia.

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada, and New Zealand institutions, English-language testing and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities, and organisations than any other. We also operate English language teaching schools in South East Asia.