Account Manager - ERP Company

Adecco; Kota Semarang; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

Adecco is seeking a Senior Account Manager in Semarang to drive strategic partnerships and manage key accounts within industry associations and member ecosystems.

The role focuses on building relationships with senior stakeholders, developing partnership strategies, and expanding adoption of digital business solutions across partner networks. Strong background in B2B partnerships and business development is required.

Qualifications

• Bachelor's degree in Business, Management, Marketing, or related field.
• 7+ years in Account Management, Strategic Partnerships or B2B roles.
• Proven track record with strategic accounts and enterprise clients.
• Strong revenue generation, account growth and stakeholder relations.

Responsibilities

• Manage end-to-end relationships with strategic partners, industry associations, and member ecosystems.
• Engage with C-level executives and senior decision-makers.
• Develop strategic account plans and long-term partnership roadmaps.
• Identify opportunities to expand solutions within partner networks and member communities.
• Drive revenue growth through upselling, cross-selling, and new opportunities.
• Own account performance, revenue targets, and commercial KPIs.
• Collaborate with Product, Marketing, and Operations to meet partnership objectives.
• Represent the company at industry events and partnership activities.

Skills

Strategic account management

B2B partnerships

Business development

Stakeholder management

Communication

Education

Bachelor's degree in Business/Management/Marketing

Job description

SEMARANG PLACEMENT

Our client is looking for a Senior Account Manager to drive strategic partnerships and manage key accounts, particularly within industry associations and their member ecosystems.

This role will focus on building relationships with senior stakeholders, developing partnership strategies, driving revenue growth, and expanding the adoption of digital business solutions across partner networks.

The ideal candidate should have a strong background in strategic account management, B2B partnerships, or business development, with proven experience managing senior-level stakeholders and commercial relationships.

Key Responsibilities:

• Manage end-to-end relationships with strategic partners, particularly industry associations and business ecosystems.
• Build relationships with association leaders, C-level executives, and key decision-makers.
• Develop strategic account plans and long-term partnership roadmaps.
• Identify opportunities to expand business solutions within partner networks and member communities.
• Drive revenue growth through new business opportunities, account expansion, upselling, and cross-selling.
• Take ownership of account performance, revenue targets, and commercial KPIs.
• Identify business opportunities across association members and their respective industries.
• Ensure strong partner engagement, customer retention, and long-term business value.
• Develop and execute joint business initiatives, industry programs, workshops, and partnership activities.
• Collaborate with internal teams, including Product, Marketing, and Operations, to deliver partnership objectives.
• Ensure successful execution of partnership commitments and business initiatives.
• Engage with senior executives, business owners, association representatives, and member companies.
• Represent the company in industry events, business forums, and partnership activities.
• Gather market insights and partner feedback to identify business development opportunities.
• Monitor account performance, product adoption, engagement, and revenue growth.
• Prepare regular business reviews, performance reports, and strategic recommendations.
• Identify potential account risks and develop strategies to improve retention and partnership performance.

Requirements:

• Bachelor's degree in Business, Management, Marketing, or a related field.
• Minimum 7 years of experience in Account Management, Strategic Partnerships, Business Development, or other B2B commercial roles.
• Proven experience managing strategic accounts, enterprise clients, or large-scale partnerships.
• Strong track record in revenue generation, account growth, and stakeholder relationship management.
• Experience working with industry associations, business communities, MSMEs, or ecosystem partnerships is highly preferred.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Fluent in Bahasa Indonesia and English.

Preferred Background

• Experience in furniture, handicraft, manufacturing, trading, or related industries.
• Exposure to SaaS, fintech, technology startups, or digital business platforms.
• Strong commercial acumen and data-driven decision-making capabilities.
• Experience working in cross-functional or matrix organizations.