We are seeking a dedicated and professional Account Manager to join our team. In this role, you will play a strategic part in building and maintaining strong business relationships with our clients while driving sales growth and customer satisfaction. This position requires an individual with exceptional communication skills, sharp negotiation capabilities, and a deep commitment to excellence in client service. This is a part-time position located in Greater Jakarta [Remote] , offering flexibility in managing your professional responsibilities.
Key Responsibilities
- Client Portfolio Management: Manage an assigned portfolio of accounts, establishing long-term, mutually beneficial relationships through consistent and responsive communication.
- Business Development: Identify new sales opportunities and develop strategic approaches to increase market penetration and contract value within existing accounts.
- Proposal & Pitching: Prepare and deliver tailored proposals, business presentations, and solutions that align with specific client needs.
- Cross-Functional Collaboration: Coordinate with internal departments—including customer service, operations, and product teams—to ensure efficient delivery and fulfillment of client requirements.
- Account Health Monitoring: Monitor overall account health, manage escalations, and proactively ensure high levels of client satisfaction.
- Performance Tracking: Track key performance metrics, including sales targets, client retention rates, and conversion rates, and regularly report progress to executive management.
- Networking & Representation: Participate in client meetings, pitch presentations, and networking events to strengthen brand positioning and generate new business leads.
- CRM Maintenance: Maintain and update the CRM system with accurate account information and sales activities to ensure operational transparency and service continuity.
Skills, Qualifications, and Experience Required
- Education: Diploma or Bachelor's Degree in Business, Sales, Marketing, Administration, or a related field.
- Experience: Minimum of 2–3 years of proven experience as an Account Manager, Sales Executive, or in an equivalent client relationship management role.
- Language Proficiency: Excellent verbal and written communication skills in both Bahasa Indonesia and English.
- Negotiation Skills: Strong negotiation acumen with a proven track record of closing mutually beneficial agreements.
- Technical Skills: Proficiency in CRM systems and the Microsoft Office Suite (Excel, Word, and PowerPoint).
- Domain Knowledge: Deep understanding of sales pipelines, selling strategies, and client relationship management principles.
- Soft Skills: Strong problem-solving abilities, result-oriented mindset, and a commitment to achieving targets.
- Work Ethic: Proactive, highly responsive, and capable of working effectively both independently and within a collaborative team.
- Preferred: Experience in B2B sales or corporate account management is highly advantageous.
Key Company Benefits
- Competitive Compensation: A competitive fixed salary structure tailored to your experience and performance.
- Performance Incentives: Performance-based commissions and bonuses designed to reward ambitious target achievements.
- Professional Development: Continuous training and development programs to enhance sales skills and product knowledge.
- Work-Life Balance: Flexible working hours aligned with a part-time role, supporting a healthy work-life integration.
- Work Culture: A dynamic, supportive, and highly collaborative professional working environment.
- Career Growth: Opportunities for career advancement and promotion into senior management roles.
- Modern Tools: Access to modern tools and technologies to support and streamline your work efficiency.
About the Company
Our company is a forward-thinking company focused on delivering innovative business solutions and high-quality consulting services. Driven by our vision to be a trusted partner in our clients' business growth, we are committed to delivering exceptional value through targeted strategies, responsive customer care, and market-tailored solutions. Our team consists of experienced professionals who are passionate about driving excellence in every aspect of our business. We believe in an inclusive corporate culture that fosters innovation and empowers every team member to achieve their full potential.
Your application will include the following questions:
- Kualifikasi mana yang kamu miliki?
- Berapa tahun pengalaman kerjamu sebagai account manager?
- Apakah kamu berpengalaman dalam penjualan?
- Berapa tahun pengalaman kerjamu dalam bidang penjualan B2B?
- Bahasa apa saja di bawah ini yang fasih kamu gunakan?
- Apakah kamu berpengalaman di bidang pelayanan pelanggan?
- Apakah kamu berpengalaman dalam pekerjaan administrasi?