Account Manager (Mekari Jurnal)

Mekari; Indonesia; On-site; IDR 87,535,014 - 140,056,022; Full time

Job summary

Mekari, a leading SaaS company in Indonesia, is seeking a Sales/Account Executive to manage product renewals and expansions for SMB clients. This role involves executing marketing campaigns, conducting product demonstrations, and collaborating with the product team. Ideal candidates will have a Bachelor's degree, at least one year of experience in a SaaS/Tech environment, and strong communication skills in English. Mekari offers a fast-paced work environment with opportunities for growth.

Qualifications

• 1+ year of experience as Sales/Business Development/Account Manager in SaaS/Tech.
• Proficient in verbal and written English.
• Background in accounting and/or ERP software preferred.

Responsibilities

• Manage end-to-end product renewal and expansion for SMB clients.
• Create and execute marketing campaigns to boost product expansion.
• Gather feedback from clients and work with product team on the roadmap.
• Handle renewal emails, quotations, invoices, and weekly reports.

Skills

Problem solving

Analytical skills

Time management

Corporate productivity tools

Presentation skills

Communication skills

Multitasking

Education

Bachelor’s degree in any major

Tools

Microsoft Office

Google Suite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

• Manage end-to-end product renewal and expansion to existing SMB clients.
• Work closely with internal team to create and execute marketing campaigns to boost product expansion & renewal.
• Conduct product demonstrations to existing clients if necessary.
• Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap.
• Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report.

Requirements

• Bachelor’s degree from any major.
• Min 1 year of experience as Sales/Business Development/Account Executive/Account Manager or related roles in SaaS/Tech company.
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Comfortable and confident speaking to mid-level and senior executives.
• Excellent problem solving & analytical skills.
• Able to multitask & good time management.
• Fluent in verbal and written English.
• Continuously updated with current business trends.
• Able to work under pressure.
• Background in accounting and/or ERP software would be preferable.