Account Manager (B2B)

Dealls (YC W22); Jakarta Selatan; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Dealls (YC W22) in Indonesia seeks a proactive Account/Relationship Manager to develop and maintain relationships with existing clients across various channels, retain, upsell, and cross-sell products, and plan events to strengthen networks and achieve business objectives.

You will collaborate with cross-functional teams to ensure timely resolutions of client issues, gain a deep understanding of client needs, and manage stakeholder relationships to surpass KPI targets in a fast-paced, ambitious

Qualifications

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment

Responsibilities

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Skills

Account/Relationship management

B2B direct selling/pitching

Communication

Project management

Analytical thinking

Job description

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment