Account Manager

BLiP; Mataram; Presencial; IDR 120.000.000 - 240.000.000; Jornada completa

Descripción de la vacante

BLiP in Mataram, Indonesia, seeks an account manager who can identify customer needs and guide them to success with our product. You will build clear communication with clients and internal teams to understand issues and drive solutions.

The role emphasizes cross-functional collaboration, maintaining strong customer relationships, and visiting customers to uncover growth opportunities within our platform. Travel is expected to support customer success.

Formación

• Previous account management experience.
• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsabilidades

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Conocimientos

Account management

Client communication

Relationship management

Descripción del empleo

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel